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HTML Block Does Not Display Properly
- This topic has 11 replies, 3 voices, and was last updated 2 years, 6 months ago by
Artem Temos.
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AuthorPosts
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February 6, 2022 at 6:14 am #350362
AltontaitParticipantMy HTML Blocks do not always display my design properly, sometimes it displays my design correctly and sometimes it does not especially on my product page under the description tab because I am using a shortcode for my product description which I created using HTML Blocks.
Please see the attached screenshot.
Cheers,
Alton-
This topic was modified 2 years, 7 months ago by
Altontait.
Attachments:
You must be logged in to view attached files.February 6, 2022 at 11:53 pm #350768
Elise NoromitMemberHello,
Please insert the site admin access into the Private content below the message area. We will check the HTML blocks.
Best Regards
February 7, 2022 at 5:47 pm #351154
AltontaitParticipantPlease see the admin information below.
Also, when I click on my product thumbnails it does not change the image. Why is that?
Cheers
Attachments:
You must be logged in to view attached files.February 8, 2022 at 12:03 am #351207
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
February 8, 2022 at 5:19 am #351241
AltontaitParticipantHello,
The Customer Reviews for WooCommerce is affecting the product thumbnails which is why it does not change the image when I click on a different image. Any suggestions on how to resolve this or which Review plugin will work perfectly with your theme?
Also. deactivating all the plugins does not solve the HTML block issue. please resolve this issue for me as I’m about to make my website live in a couple of days.
Cheers
February 9, 2022 at 12:59 am #351541
Elise NoromitMemberHello,
It works well now: https://gyazo.com/c1b55ca789092c327bb45180678bbf16
The shortcode is the slider that does not relate to our theme, most likely you have deactivated or deleted the plugin.
Best Regards
February 10, 2022 at 5:08 pm #352058
AltontaitParticipantHello,
This issue started before I implemented the shortcode. Therefore, the shortcode is not causing the problem. I removed the shortcode and the issue was not resolved, I redesigned this Description block a couple of times and it still didn’t solve the problem.
Please take a look at the attached images and read the description
Cheers
Attachments:
You must be logged in to view attached files.February 11, 2022 at 9:54 am #352220
Elise NoromitMemberHello,
Please add FTP access. insert the access into the Private content below the message area.
Best Regards
February 11, 2022 at 4:16 pm #352367
AltontaitParticipantPlease see the private content and let me know if it works
February 14, 2022 at 8:47 am #352742
Artem TemosKeymasterHello,
It is a bug in our theme. To fix this problem, go to Theme Settings -> Performance -> CSS and enable “Combine CSS”. We will find a better solution in our next theme update.
https://monosnap.com/file/awSZg84x5L3BJ6KyWjD85NhXLVf9V9
Kind Regards
February 22, 2022 at 8:36 pm #355173
AltontaitParticipantWhen I enabled this option, my website is too slow.
February 23, 2022 at 9:00 am #355282
Artem TemosKeymasterHello,
We have fixed this issue on your website. Please, check how it works now. We will include the fix in our next theme update as well.
Kind Regards
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This topic was modified 2 years, 7 months ago by
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AuthorPosts
Tagged: html block, product page
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