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HTML Block Filters
- This topic has 9 replies, 2 voices, and was last updated 1 year, 11 months ago by Elise Noromit.
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May 21, 2022 at 1:13 pm #377670
NikolasParticipantHi There,
I made html block product filter but seems that something doesn’t work correctly when am going back from the browser.
Can you advise me please!
Thanks a lot!Attachments:
You must be logged in to view attached files.May 23, 2022 at 12:14 pm #377980
Elise NoromitMemberHello,
Could you kindly provide the page URL where you have added the filters? I have checked the home page and pages in the main menu and I do not see the filters you show on the screen.
Best Regards
May 23, 2022 at 12:17 pm #377982
NikolasParticipantHello there,
Can you please check again… the filters are in the right side above the products. (Φιλτρα)
Thanks a lot
May 24, 2022 at 2:50 am #378218
Elise NoromitMemberHello,
I have checked and the filters work: https://gyazo.com/8cdb387d6d4a25cf8b49ed6234e49cc3
You need to have the products that are assigned to all the attributes. Otherwise, the filter shows the part of the matching product.
Best Regards
May 24, 2022 at 11:35 am #378328
NikolasParticipantHello There,
Maybe i didn’t communicate correctly. When you choose one product after the filter and you go to single page when you go back from the browser the page doesnt work correctly.
Check the Photos i sent you!!Attachments:
You must be logged in to view attached files.May 25, 2022 at 2:11 am #378538
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
May 25, 2022 at 8:36 pm #378828
NikolasParticipantHello,
As my IT informed me that he did this and the problem still exist.
Just look the private content
May 27, 2022 at 1:51 am #379182
Elise NoromitMemberHello,
Please check the access, I cannot enter log in.
Please confirm the permission for plugins deactivation, and switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
May 27, 2022 at 2:04 am #379185
NikolasParticipantCheck Please!
May 28, 2022 at 12:40 pm #379521
Elise NoromitMemberHello,
The filters reset when you reload the page, you can select the attributes, then reload the shop page and you will see no filters are lelected.
This is the way the filter work.
Best Regards
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