HTML Block problem on header

Hi Xtemos,

May i know why the html block is still appear even i had remove it on widget and html block but it still appear. http://www.everest.my/
https://i.imgur.com/CcKnvhv.png

Hi,

Could you please send us your admin access so we can check why it is still there? And please add a second purchase code on your account page since you are using the theme for two domains.

Thank you in advance.

Hi,

Here is the admin login detai, please check below

There is not such rule on themeforest, because one theme can be use on many theme. I using themeforest more 3 years already so i know how it work. However, i will renew the purchase code on next month

No, it is not. You have to purchase one license per one project. Read ThemeForest terms and policy here for example https://themeforest.net/licenses/standard

Hi,

Ok. However i will addon on next month because currently i still planning to extend this theme. By the way would you guys find out what is the problem of the html block? After update i realize some bugs is coming out from time to time.

Thank You

Yes, we will check it but, please, provide us a second license first since according to Envato rules you are not able to use the theme on the second domain and we are not allowed to provide you with a support service on this.

Hi,

Ok. Is like that i try to figure out myself. However you will support me on my first theme right? wowlao.com

Thank You

So do you mean that you will not purchase multiple licenses per domain?
In our database, we have this domain http://www.anviz.net.my/ so we can help you with this project only.

Hi,

The first domain name is this one “wowlao.com”
so far anviz.net.my is the uncomplete website. it will be used.

Thank You

Do you mean that your main project is wowlao.com? We don’t have an access from this. And please, answer our question about multiple licenses.

Hi, ,my side here is not purchase multiple license because it is too costly and i got a lot of theme so it is hard to pay one theme with multiple use hope you can understand. however i will extend it.

Hello,

In this case, we will provide a support for one website only. And as we said, we don’t have your admin access so please provide it so we can check what is wrong with the header area.

Regards

Hi,

The main website is “wowlao.com”. The html block i had fix.

Thank You

Great, we are glad that you have found the solution.

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