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HTML Blocks not rendering for Archive Description Element.

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  • #674928

    Puddle123
    Participant

    We have a custom layout created for product archives. This makes use of the Element: Archive Description. This element is not rendering HTML Blocks, it just shows the short code. In other areas of the website where the same HTML block is used, it is showing okay. Login details provided.

    • This topic was modified 1 month, 3 weeks ago by Puddle123.
    #675106

    Hung Pham
    Keymaster

    Hi Puddle123,

    Thanks for reaching to us and appreciate your patience.

    You should deactivate all plugins (except WoodMart Core, Elementor and WooCommerce Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,
    Hung PD

    #675371

    Puddle123
    Participant

    Hi, I have deactivated all plugins, however the HTML block is still not rendering in that location. I’m using WPBakery for the page builder.

    #675454

    Hung Pham
    Keymaster

    Hi Puddle123,

    I switched to Parent theme and it worked, please double check custom functions in child theme.

    Kind Regards,
    Hung PD

    #675466

    Puddle123
    Participant

    Thanks for the info. I tracked the issue down to a PHP code snippet added relating to this ticket: https://xtemos.com/forums/topic/theme-con-flight-with-woocommerce-page-editor/#post-454824

    remove_filter( ‘woocommerce_short_description’, ‘do_shortcode’, 11 );

    #675586

    Hung Pham
    Keymaster

    Hi Puddle123,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,
    Hung PD

Viewing 6 posts - 1 through 6 (of 6 total)