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HTTP ERROR 500

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #215562

    aveverita
    Participant

    When I want to activate the theme I get the HTTP ERROR 500 and can’t acces the website anymore, only solution is to rename the theme via FTP then login to wp-admin. I’ve contacted my hosting provider to ask about my PHP config and it’s:
    Execution time: 300 sec
    Memory limit: 128 MB
    Request maximum size: 64 MB
    Maximum size for files: 64 MB

    And there are no errors in Error logs

    The HTTP ERROR 500 appears right after I click Activate theme

    #215571

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    #215587

    aveverita
    Participant

    I’ve wrote it in private content field.

    Thank you

    #215588

    Artem Temos
    Keymaster

    You need to update PHP on your server to PHP7.3+. Ask your hosting provider for help in this situation.

    Kind Regards

    #215600

    aveverita
    Participant

    Can you please sugest me a good hosting for this? I’ve asked now several providers and they have PHP 5 version, and my provider also said it can’t update. Thank you

    #215625

    Artem Temos
    Keymaster

    We suggest you to use Bluehost or WP Engine for your WordPress setup.

Viewing 6 posts - 1 through 6 (of 6 total)