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I am facing an interference problem in your header

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #597145

    saadeldeen.mee
    Participant

    We want a solution to the problem of overlapping the head. I have attached the pictures before logging in. They appear normal, and when logging in, the overlapping appears in the head. I want to solve this problem because many customers complain about this..

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    #597261

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #597394

    saadeldeen.mee
    Participant

    Dear brother, the site administrator does not disclose login data in any way, so we ask you to help make the header a scroll so that there is no interference.

    #597437

    Hello,

    In this case, is there any chance that you could give me temporary access to the dashboard area so I can have a look at the settings on your website, please?

    Best Regards

    #597577

    saadeldeen.mee
    Participant

    I contacted the manager and he gave us permissions, which are the ability to access the template settings only.

    Login data is shown below

    #597705

    Hello,

    Please add the following Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS.

    div.wd-header-my-account.wd-tools-element {
        width: 200px !important;
    }
    .wd-tools-element .wd-tools-text {
        font-size: 10px !important;
    }

    Best Regards

    #597780

    saadeldeen.mee
    Participant

    My dear brother, I have applied the request. It only reduces the text and the problem persists. I want the header to be a scroll. I can move it right and left as a slider. This is the best way to solve the problem.

    #597890

    Hello,

    The issue is due to the high width of the user name. Navigate to WoodMart -> Header builder -> edit the “Account” element and disable the “Show username” option and check the issue
    https://take.ms/PGuC0

    Best Regards

    #597903

    saadeldeen.mee
    Participant

    Unfortunately, we wanted the problem to be solved effectively and with care, not to stop features we actually use

    #597991

    Hello,

    Please give me full site access as administration, So I can check and give you a possible solution, I need to edit your header builder.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)