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I am facing an interference problem in your header
- This topic has 9 replies, 2 voices, and was last updated 18 hours, 49 minutes ago by Aizaz Imtiaz Awan.
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September 13, 2024 at 7:44 am #597145
saadeldeen.meeParticipantWe want a solution to the problem of overlapping the head. I have attached the pictures before logging in. They appear normal, and when logging in, the overlapping appears in the head. I want to solve this problem because many customers complain about this..
Attachments:
You must be logged in to view attached files.September 13, 2024 at 2:22 pm #597261
Aizaz Imtiaz AwanKeymasterHello,
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards
September 14, 2024 at 1:17 am #597394
saadeldeen.meeParticipantDear brother, the site administrator does not disclose login data in any way, so we ask you to help make the header a scroll so that there is no interference.
September 14, 2024 at 10:54 am #597437
Aizaz Imtiaz AwanKeymasterHello,
In this case, is there any chance that you could give me temporary access to the dashboard area so I can have a look at the settings on your website, please?
Best Regards
September 16, 2024 at 12:34 am #597577
saadeldeen.meeParticipantI contacted the manager and he gave us permissions, which are the ability to access the template settings only.
Login data is shown below
September 16, 2024 at 2:01 pm #597705
Aizaz Imtiaz AwanKeymasterHello,
Please add the following Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS.
div.wd-header-my-account.wd-tools-element { width: 200px !important; } .wd-tools-element .wd-tools-text { font-size: 10px !important; }
Best Regards
September 16, 2024 at 7:22 pm #597780
saadeldeen.meeParticipantMy dear brother, I have applied the request. It only reduces the text and the problem persists. I want the header to be a scroll. I can move it right and left as a slider. This is the best way to solve the problem.
September 17, 2024 at 10:18 am #597890
Aizaz Imtiaz AwanKeymasterHello,
The issue is due to the high width of the user name. Navigate to WoodMart -> Header builder -> edit the “Account” element and disable the “Show username” option and check the issue
https://take.ms/PGuC0Best Regards
September 17, 2024 at 11:12 am #597903
saadeldeen.meeParticipantUnfortunately, we wanted the problem to be solved effectively and with care, not to stop features we actually use
September 17, 2024 at 3:16 pm #597991
Aizaz Imtiaz AwanKeymasterHello,
Please give me full site access as administration, So I can check and give you a possible solution, I need to edit your header builder.
Best Regards
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