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I am facing slow of the website issue. Please tell me how to make its faster?

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #268160

    aliminhas86
    Participant

    I am facing a slow website issue. Please tell me how to make it faster?
    It is taking too much time to upload. I am very much worried about this concern.
    Please how to fix this issue ?

    Some screenshots are attached for your concern?

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    #268286

    Artem Temos
    Keymaster

    Hello,

    We have tested your website and found a few problems that you should fix first to speed up your website.

    1. Turn off all third-party plugins first and optimize your website. Then, add necessary plugins one by one and check the speed accordingly.

    2. WP Rocket is not activated on your website at the moment. We recommend you to use this plugin to optimize your CSS & JS loading and pages cache.

    3. If you want to get a high score on GTmetrix and Google Page speed, we suggest you replace Slider revolution with our own simpler slider.

    5. Use some CDN service like KeyCDN.

    6. Use our CSS generator to reduce the CSS file size. https://xtemos.com/docs/woodmart/css-generator/

    Kind Regards

    #268468

    aliminhas86
    Participant

    Thank you so much for your reply.

    please assist me regarding these questions :
    1. Which Plugin should be Turn off and which should we use?

    2. WP Rocket is a paid plugin, is there any way to use this freely, as I am a newbie and cannot afford this burden.

    3. I have replaced Slider revolution but where is your simple slider is located?

    5. How to use some CDN service like KeyCDN? any suggestions?

    6. I don’t know how to use a CSS generator to reduce the CSS file size?

    Please elaborate on all the mentioned steps and give me the answer for all.

    Thanks and Warm Regards

    #268574

    Artem Temos
    Keymaster

    1. We recommend you to disable all plugins that are not related to our theme and optimize your website first. Then, add all plugins one by one and monitor the performance.

    2. You can use some alternative like WP Total Cache but we can’t guarantee that it will be as effective and simple to use as WP Rocket.

    3. Read more information in our documentation https://xtemos.com/docs/woodmart/woodmart-slider/how-to-create-a-slider/

    5. You can read more information in the documentation of the service here https://www.keycdn.com/support/wordpress-cdn-integration-with-cdn-enabler

    6. Read our documentation regarding this point https://xtemos.com/docs/woodmart/css-generator/

    Kind Regards

    #269783

    aliminhas86
    Participant

    I requested you to do that for me and fix my website but like always you send me the links which I don’t know what to do as I am a newbie.
    For 2 3 months, I am working on this website but cannot fix that. Someone told me that purchase the woodmart ,If you will face any problem then the support team will fix that. But for me, you got 0/5. I was thinking to purchase this theme for my other two websites but this theme sucks which I am planning to quiet if properly not managed.
    I am very unhappy with this.

    please do something ..Thanks

    #269868

    Artem Temos
    Keymaster

    Hello,

    We are very sorry that you are not satisfied with our theme.

    But the issue is not about the theme itself. According to Envato Support Policy, optimizations service like that is not included in theme support. These questions are related to your website in general, and the configuration of third-party plugins and services is out of our support scope. https://themeforest.net/page/item_support_policy
    We would be glad to help you with all the questions related to our theme. But from the points, we listed you earlier, most performance problems are not caused by WoodMart.

    If you are not satisfied with our theme at all, we can return your money back if you request a refund here https://themeforest.net/refund_requests/new

    Kind Regards

    #271358

    aliminhas86
    Participant

    Sir, After a lot of work I have fixed many things and now the website runs fast. But still, there are some items to fix like CSS, etc which I cannot do but also you guys out there not helping a newbie. I am not satisfied with your customer support.

    Many times I asked to check my website and fix these issues but no one is willing to do that a small task. You guys know all the things but don’t want to help. but always you didn’t act upon on my request.
    Then what is your benefit to me?

    Regards

    #271448

    Artem Temos
    Keymaster

    Hello,

    As we can see, you have already optimized your resources like CSS and JS. The problem is that your CSS files are too big and now it is 1.2MB. But only 700KB come with our theme. Also, in our next theme update, we will optimize our CSS and the size will be 300-400KB that will improve your website speed even more.

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)