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I am not able to import woodmart premade templates

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #186795

    vinayakrajput
    Participant

    For the last 2 days, I am getting this error ” Can’t load templates from the server.”
    tried all other browsers no luck…
    Spoke to hosting company, they said there is no issue from their side, speak with theme author.

    screenshot attached for your reference

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    #186817

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #187116

    vinayakrajput
    Participant

    I disabled all plugins and found that there is one plugin affiliate pro, as soon as I activate it, I get this error, what can be done as I need this plugin

    #187130

    Artem Temos
    Keymaster

    Could you please send us your admin and FTP access? We will review this and fix this compatibility issue.
    And please, be so kind and remove your negative review while we are here trying to help you.

    Thank you in advance.

    #188416

    Artem Temos
    Keymaster

    Hello,

    Have you fixed the problem already? If not, we are still waiting for your reply with all the necessary information.

    Kind Regards

    #206950

    acsw25
    Participant

    Hi, I am having the same problem. Did you manage to get it fixed?

    #207004

    Eric Watson
    Participant

    Hello @acsw25,

    Create a separate topic, please.

    Kind Regards
    XTemos Studio

Viewing 7 posts - 1 through 7 (of 7 total)