I can not access the drop down menu

[sellerdeck]

Hi
I can not access the drop down menu when I hover the menu. could you help to find the solution. I have attached the video for clearance

Thanks

• This topic was modified 1 year, 10 months ago by sellerdeck.

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Hi,

I have not seen your website but you need to add the menu which you have configured as a mega menu. Please check these manuals: https://xtemos.com/docs-topic/create-mega-menu/ and https://xtemos.com/docs-topic/adding-menu-to-the-site/.
If you have any questions please feel free to contact us.

Best Regards.

Hi
I have created mega menu only. I have attached the setting of the menu. please take a look

Thanks

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Hi,

Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards.

Hi

Hi,

Your issue has been resolved please check the Internal doors menu on your website.
For the Dropdown Settings, Set Sizes and Full Width you can select the HTML Block and for the Default and Aside you can’t select the HTML Block.

Please update the new version of theme 7.1.4.

Best Regards.

hi
Can’t access dropdown issue solved Thanks for that. But now I am facing some issues in responsive. The html Blocks not showing in mobile responsive. how can I show HTML Blocks in responsive

Thanks

Hi,

The mobile menu does not support mega menu blocks as there is no space enough for mega blocks. Thus, it is necessary to create a clone of the Main menu without mega menu blocks and assign it as the mobile menu in Appearance > Menu.
https://xtemos.com/docs-topic/adding-menu-to-the-site/

Best Regards.

[Author]

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