I can not change the logo

Help me please! I change the logo, but it does not change …

Support doesn’t work. Return the money!

Hello,

Thank you very much for choosing our theme and for contacting us.

Our policy stipulates 12 hours for the response on weekdays and 24 hours for the weekend.

And now regarding the logo in the header, there may be two reasons: WoodMart theme provides the option to set different headers for different site sections: shop/blog and even pages, and most likely you are editing the wrong header. Please check this tutorial: https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/

You need to enter the page and check which header is set. If there is nothing, it means the default header is used: https://xtemos.com/docs/woodmart/header-builder/set-default-header-website/

The second reason is cache. Please clear the cache after the logo change.

If nothing works, please send us your site credentials (insert the credentials into the Private Content block below the text message) we will check deeper.

Best Regards

Please check

Hello,

I have logged into your website and the logo has already changed.

Screenshot for Clarification: https://gyazo.com/0fd753b3c1229e32ca10b7990b9bbdf9

It seems that you managed to change it.??

Best Regards

I log in from another device – nothing has changed, I clear the cache – no changes

Hello,

It seems to be a cache issue on your side as the logo is displayed on my end.

Please deactivate the cache plugin clear browser cache and check back.

Best Regards

please tell me how to disable the caching plugin

Hello,

Please Go to Dashboard >> Plugins and deactivate the cache plugin.

Best Regards

oh magic !!! all OK! thank you very much!!

Hello,

We are Glad that you loved our Theme and Support Staff. We wish you all the best.

If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day :-)

Topic Closed.
Best Regards.

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