I cannot open the menu on mobile

i tried many ways that i have seen on previous posts on the forum, but nothing has worked, i am trying to have the menu open on mobile, thank you

Hello,

Please disable all plugins except these ones:

Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent theme

Then activate the plugins one by one, checking the issue to detect which one causes the problem.

Let me know the result.

Kind Regards

i did disable all the plugins, still same issue.

if i change the prebuilt website theme, will it erase everything on what i ve done already?

Hello,

Send me access to the admin panel and confirm the permission for plugins deactivation so I can investigate that issue on your side.

It removes previously imported content – https://prnt.sc/9nk4POCVFIcw

Kind Regards

I am sorry unfortunately, i cannot give access to admin panel.

Do you have any other way to fix ?

thanks in advance

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