i can't change the logo

Woodmart -> Header builder -> I enter the header that I have selected, I try to replace the logo, the logo is also loaded but it does not replace indeed, the space is empty

Attachments:

You must be logged in to view attached files.

Hello,

Thank you very much for choosing our theme and for contacting us.

Please make sure you are editing the same header which is set for the page you view. You see, there is the option to set the different headers for different pages. https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/

If the the logo is not changed, please clean the cache on the site and in the browser.

Best Regards

I’ve already tried with no results

Attachments:

You must be logged in to view attached files.

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated leave the plugins to deactivated for us to check and provide your site admin access to the private area.

If you cannot keep the site without the plugins confirm the permit for us to deactivate for the while of checking what may take up to 15 minutes.

Best Regards

I tried to change the theme, disable plugins. I think the problem is with the svg files. Since if I try to replace the base logo with another one of your files, it works. If I insert my svg files it doesn’t work.
First screen: your svg logo
Second screen: my svg logo

Attachments:

You must be logged in to view attached files.

Hello,

You need to open your SVG icons file with some editor like Sublime Text or default system text editor and add width=”31″ height=”40″ attributes to your <svg> tag (set your values) like it is shown: http://prntscr.com/m4n0qw
Then you will need to re-upload your icons in WordPress Dashboard.

Best Regards

solved, thanks!

You are welcome! If you have any questions please feel free to contact us.

Best Regards

[Author]

Posts