I can't choose product options (perhaps when updating woocommerce)

Please help! I can’t choose product options for more tries I was making clicks.
In the attachments (images) you can see a notification that says: Please choose product options…

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Hi,

I’m having the same problem after updating to the latest WooCommerce version (2.6.11). The variation works then faded out after the browser done loading.

Please help!

Hello,

In the latest WooCommerce release they have refactored product variations script and it breaks the functionality of all plugins and themes that implement swatches. We will fix it in the next theme release that will be available in a few days (maybe even tonight).

Regards

I have the same problem. I updated woocommerce and also Basel theme.
In product page, I can’t choose any variation of the product.
In Quick View, I can choose but when I “Add to cart”, doesn’t work.
Help!

Hi @Santi,

We can’t view your website. It just doesn’t load. Could you please check this?

Regards

Hi, I still have same problem as above everything is up to date . Devastating timing…. People can now add variable products to cart without selecting any options and i have to follow them up to ask what size and colour. Very embarrassing. Colour swatches still greyed out.

Latest theme update has not fixed issue. Is there any fixes in the pipeline or do i need to disable all swatches?

Hi,

Please provide a link where we can see this problem on your website.

Thank you

Now, it’s working right with Basel 2.9.1
I needed clear the browser cache!
Thanks

I can also confirm that the latest update fixed the issue for us. Thanks!

Great! We are glad to hear that 🙂

Hi,
I’m having the same problem, I can’t select the product options.
Could you help me?

WC Version: 2.6.11
WP Version: 4.7
PHP Version: 5.6.27
Parent theme version: 2.9.1

I think the theme update fixed the problem. I had to clear browser cache to solve after the update.

Yes, 2.9.1 patch fixed the problem with WooCommerce compatibility.

Hi, cleared out cache customers can now select options but i am still getting customers adding products to cart with no options selected. The below is an example page:

https://www.leuradoggiestore.com.au/dog-store/ruffwear-aira-waterproof-rain-jacket/

No biggie i can be worked around until future updates.

Is not our theme issue, you can’t add products to cart without choosing some attributes. Please check your product variations options and check this functionality with default theme to see if there is some problem with our theme.

I have same problem after update Woo
Basel 2.9.1
WP 4.7.1
Woo 2.6.12

When I came back to Woo 2.6.11, worked properly
Is it Basel?

Hello,

Thank you for reporting us about the issue.

It is a bug in WooCommerce 2.6.12. Here is an issue created on the official Github page https://github.com/woocommerce/woocommerce/issues/12817
You can find fix there or wait for the next update of the plugin.

Regards

[Author]

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