I can´t see products when i click in the shopping cart
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Hi Guys,
I have a problem, when i have a product in my cart, i click in te icon of cart but i can´t see products. I see an empty sidebar.
Can you fix that problem?
Thanks
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Hi,
We were not able to reproduce the problem on your website and it seems to work correctly for us https://i.gyazo.com/9eb130f11e3bd937c861cc8550286dd3.png
Regards
Hi,
I try with Chrome and Mozilla but i can´t see that, Can you try again?
Hi,
Yes, we tried in different browsers and it always works correctly for us. Could you please try to clear all your browser data and try again? Provide us the exact list of steps how to reproduce it.
Thank you
Hi Artem,
I try in different browsers and diferent Pc and smartphones in apple and android. I can´t see products in any. It is rare. Maybe can be for the country? i don´t know but i can´t see…
Maybe it’s a plugin? I need fix that soon
Hi,
Please, provide us the exact list of steps how to reproduce it. We will try to use VPN for the next test.
Regards
Hi keymaster,
Its simple, I go to the product for example “carritos de chuches rosa” Now i click in Button Add to cart, then we see upper the green box with button and the number 1 in the cart icon, i click on the cart icon but i can´t see anything. If i click in green button i go without problem to finish buy.
Thank you.
Hi,
Could you please update the theme to the latest version firstly?
Regards