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I can’t use a Header Builder
- This topic has 16 replies, 3 voices, and was last updated 6 years, 8 months ago by
Elise Noromit.
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AuthorPosts
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March 11, 2019 at 9:22 am #112222
unsoulParticipantI have the same problem. I don’t use others plugins, just installed WordPress and your theme and plugins for theme … but I can’t use a Header Builder
March 11, 2019 at 9:55 am #112233
unsoulParticipantI turned off all the plugins, and tried to turn them on one by one, it did not help all the time (
March 11, 2019 at 10:18 am #112244
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
March 11, 2019 at 10:21 am #112246
unsoulParticipanti dont use plugins that are not related to your theme.
March 11, 2019 at 11:01 am #112261
unsoulParticipanti’m sorry… i forgot to write this
March 11, 2019 at 12:27 pm #112272
Artem TemosKeymasterTry to disable wp debug mode in the file
wp-config.phpand check again.March 11, 2019 at 12:36 pm #112273
unsoulParticipantit was disabled
March 11, 2019 at 12:37 pm #112274
Artem TemosKeymasterIn this situation, please, send us your FTP access so we can check it.
March 11, 2019 at 12:41 pm #112276
unsoulParticipanthere
March 11, 2019 at 12:43 pm #112280
Artem TemosKeymasterCheck how it works now please.
March 11, 2019 at 12:57 pm #112284
unsoulParticipantworking) what did i do wrong?
March 11, 2019 at 1:00 pm #112285
unsoulParticipantHow can I make a mobile menu appear on screens where the resolution is less than 900? for now I have 1024 * 768 and I see not a full but mobile menu
March 11, 2019 at 3:24 pm #112308
Artem TemosKeymasterWe will fix this bug in our next theme update. Unfortunately, it is not possible to change the mobile menu appearance breakpoint.
March 11, 2019 at 4:32 pm #112342
unsoulParticipantits a very bad news((( because with my screen resolution i cant build main menu, because I see a mobile menu(((( maby in css sreen-media? or any idea?
March 11, 2019 at 5:13 pm #112352
Artem TemosKeymasterThe mobile menu appears on tablet devices. Try to put some additional menu in your header builder mobile section. We will try to give you a CSS code to hide the mobile menu on tablets only and leave this additional menu. So you will have three menus: one for desktop, one for tablet and one for mobile phones.
March 12, 2019 at 8:29 am #112440
unsoulParticipantooooouuuuu. i understand. now i have 3 menu : main, tablet and mobile. From header building i can modify main and tablet, and mobile menu from “menu” wordpress. But with my screen resolution i see tablet menu. Try to add this option in next updates.
thank a lot. God bless you guys.
March 12, 2019 at 9:44 am #112459
Elise NoromitMemberWe shall consider. If you have any questions please feel free to contact us.
Best Regards
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AuthorPosts
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