Home Forums WoodMart support forum I do not see an estimated date and time displayed in the email sent to the custo

I do not see an estimated date and time displayed in the email sent to the custo

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  • Author
    Posts
  • #727682

    ha21cn
    Participant
    #727702

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Thank you for contacting WoodMart Support. We’ll be happy to assist you with your request.

    Before we continue, we have one quick question for you:

    Where did you first hear about WoodMart?

    We really appreciate your help with this. It takes just one click, but your answer is extremely valuable to us and helps us understand how customers discover WoodMart:
    https://tally.so/r/rj8qWl

    Now, let’s get back to your request.

    The Estimated Delivery information can also be displayed in order emails, but the corresponding location needs to be enabled.

    Please go to Theme Settings > Shop > Estimate Delivery and make sure Order received email is enabled under the Locations settings.

    Also, please make sure that you have created and published an applicable delivery rule under Products > Estimate Delivery, with the correct conditions and delivery days configured.

    Once these settings are enabled and the rule applies to the product, the estimated delivery date/range should be included in the customer’s order email.

    For more details, follow this guide: https://xtemos.com/docs-topic/estimate-delivery/

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)