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I do not see pictures.

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  • May 17, 2021 at 11:17 am #292952

    ivanfrolov
    Participant

    Server Error 403
    I do not see pictures.
    https://woodmart.xtemos.com/dummy-content/accessories/preview.jpg
    Server Error
    403
    Forbidden
    You do not have permission to access this document.

    May 17, 2021 at 12:45 pm #292984

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :).

    I saw the screenshot you attached.

    I have visited your website and the images are showing as they should with the demo import.

    If you want to ask anything else then please elaborate with the help of some relevant screenshot to check it myself and help you out accordingly.

    Best Regards

    May 18, 2021 at 11:16 am #293286

    ivanfrolov
    Participant

    the problem is inside wordpress.
    When I turn on VPN, then these pictures are loaded. it seems to me that my home IP is blacklisted.

    Attachments:
    You must be logged in to view attached files.
    May 18, 2021 at 12:29 pm #293307

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    So it means your issue has been solved?

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Best Regards.

    May 18, 2021 at 12:46 pm #293310

    ivanfrolov
    Participant

    The problem is not solved.
    I do not see images from your site.!!!
    When I try to see your examples I can’t see them.

    https://woodmart.xtemos.com/demo-toys/demo/toys/

    Server Error
    403
    Forbidden
    You do not have permission to access this document.

    May 18, 2021 at 1:13 pm #293333

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Can you please share the WP admin login details of your site so I will check and solve the issue.

    Best Regards.

    May 19, 2021 at 5:58 am #293516

    ivanfrolov
    Participant

    If I give you access to my site, then you will go to it from your IP. Everything will work for you. And the problem is that I log in from my IP. And the system won’t let me in.

    Link to video in private section.

    May 19, 2021 at 11:29 am #293635

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please check now after clearing the cache we have whitelisted your IP now from our server.

    Regards.
    Xtemos Studios.

    May 20, 2021 at 11:21 am #293969

    ivanfrolov
    Participant

    Many thanks . Everything worked.

    May 20, 2021 at 11:26 am #293975

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Most Welcome 🙂

    If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Best Regards.

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