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I forgot my password error when logging in as a customer

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  • #509301

    simple-software
    Participant

    In the Woodmart theme, my customers do not type a password when creating an account. The password creation email is not delivered and I forgot my password and it does not work.

    #509381

    Hello,

    Please Go to Woocommerce >> Settings >> Accounts and Privacy >> and disable “When creating an account, automatically generate an account password”. Then clear cache and check back.

    Best Regards.

    #624097

    vishnu.ms
    Participant

    HI team,

    i am facing the same issue, and i tried the method you suggested, but the option is mot available in the dashboard

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    #624243

    Hello,

    The functionality for sending emails with notifications is a WordPress feature, and the theme does not affect it. To ensure that this is not an issue with the theme, please make a full backup of your site and switch to a default theme like Twenty Twenty-Four or Storefront.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)