Home Forums WoodMart support forum I have a big problem that I am not able to solve

I have a big problem that I am not able to solve

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #436011

    mahmoudkamel766
    Participant

    I have a big problem that I am unable to solve. It is searching when I search for any product that will transfer me to a page whose source I do not know and has nothing to do with the results. The second problem, which is the thank you page, is missing, and after completing the request, it does not appear. Please help me

    #436122

    Luke Nielsen
    Keymaster

    Hello,

    May I request you update the password for the admin dashboard? Because the password that is from the private area seems to be incorrect.

    https://monosnap.com/file/jpSxmZ7LogUKhbo6phUnrdcHX8BTS1

    Also, I have checked the issue with the search and on my side, it works well, please check the below video.

    https://monosnap.com/file/Ntul1JvyT9OfbCeNeY05ru2XBGeN6U

    As you can see the results are related to the product and the link doesn’t change.

    I await your response.

    Kind Regards

    #436179

    mahmoudkamel766
    Participant

    You did not complete the search, let go of the products that appear. I want you to type the name of the product and press search and then look at the results that will appear to you

    #436180

    mahmoudkamel766
    Participant

    Please write the name of the product and press the search button

    #436298

    Luke Nielsen
    Keymaster

    Hello,

    Ok, I have checked it by searching for the full name of the product and it still works well, the right product appears and the source is related to your website. Please check the below video.

    https://www.loom.com/share/0c724c1bc6e04f029e3324391ceab565

    Kind Regards

    #436429

    mahmoudkamel766
    Participant

    You do not want to help me, why are you running away from me? I do not want what you are doing. Do not copy the product. Just write the first word of the product. Do not copy the full name. When the customer searches, he writes one word. You type the first word of the product and search and see what appears to you. Please help me now. Enter and write the first Just a word from the product and press the search button and look at the page, please

    #436441

    Luke Nielsen
    Keymaster

    Hello,

    I got you, I see the issue now. Please confirm the permission for the plugins deactivation, switching to the parent/default theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you.

    Kind Regards

    #436443

    mahmoudkamel766
    Participant

    Well, I give you permission to do whatever you want

    #436631

    Luke Nielsen
    Keymaster

    Hello,

    In the Layouts, you have an invalid template: https://monosnap.com/file/fAvll6Bj5f4it3eTHZZwyGV7YjnNBT , you should remove this template and create a new one or add conditioning to the created one.

    https://monosnap.com/file/xVCc2L7uKHeUCiq0BV2MNdVZvQKoMR

    Kind Regards

    • This reply was modified 1 year, 3 months ago by Luke Nielsen.
Viewing 9 posts - 1 through 9 (of 9 total)