I have a problem

Ho un problema con il modo in cui viene controllata la Specifica. Modificare le impostazioni per ogni prodotto e personalizzare la descrizione attraverso la Specifica.

In secondo luogo, il modo di aggiungere i prodotti alle categorie più popolari non appare affatto

Grazie mille per il vostro supporto

Hello,

Sorry to say, I do not fully understand your issue. Could you please elaborate on your concern more with some useful screenshots so that we can better understand and assist you accordingly with what you actually want?

Best Regards,

I have attached a screenshot of these sections, how did each section change, I typed one section and yet it appeared in all sections, and also the color, why does the color appear, do you understand me?

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Hello,

Navigate to Layouts > Edit “single product layout” with the page builder that you are using.

Here you can edit or remove the specification section: https://ibb.co/SnD1sNb . These are product attributes, which can be edited and configured for each product individually. You can edit the additional information table widget and choose the data source as per your requirements.

Here is our documentation on how to use Layouts in our theme: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

Best Regards,

I apologize for the inconvenience what is the solution to the issue, there is a blank space and when browsing it doesn’t go away, you can see this on the computer from my website https://msdit.net/it/product/italian-in-arabic/

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Hello,

Sorry to hear about the inconvenience. Kindly please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and give you a possible solution.

Best Regards,

https://msdit.net/wp-admin/

[email protected]

pin :
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Hello,

I’ve checked your product page, and the blank space you’re seeing is caused by the layout structure in Elementor. In your custom layout, the main container includes two side containers (left and right). The right container contains content with a larger height, which is why the extra space appears.

To resolve this, you need to adjust the height or content inside the right container to reduce the space or add something in the left container.

Best Regards,

Ho cambiato il layout del negozio variabile ma non c’è soluzione. Per favore, inviatemi uno screenshot che mostri il problema o come risolverlo.

Brother, when I add a new layout, Mega Electrunk is added with my modifications, I need the layout again because I have modified it and there is a malfunction, please solve the issue through you and I apologize for the inconvenience.

Hello,

Please take a look at the product “Italian language learning book.” This product is using the Simple Product layout, and from what I can see, the extra white space under the gallery is related to the layout structure.

To resolve this, please edit the Simple Product layout using Elementor. You’ll notice that the layout consists of two columns—left and right containers: https://ibb.co/Q7JDhZB3

In the right container, the content is significantly taller due to multiple elements, which causes the white space under the gallery in the left container.https://ibb.co/9HBm3nSV

To align both containers and eliminate the white space, I recommend placing the Pickup & Delivery shortcode or another element with similar height under the product gallery in the left container. This will help visually balance the layout.

Best Regards,

I’m new to web design, I would like to solve this issue through you. Sorry for the inconvenience, but I would like to solve this issue through you.

Hello,

Since this issue is related to layout adjustments in Elementor, I kindly encourage you to try making the change yourself first — it’s a great way to get familiar with basic design editing. Don’t worry, I’ll guide you step-by-step if needed and you can always reach out if anything is unclear or if you get stuck.

This way, you’ll also gain more confidence working with your site’s layout in the future.

To fix the extra white space under the gallery for the product “Italian language learning book”, please follow these steps:

1. Edit the Simple Product layout using Elementor.

2. The layout has two columns: a left container (with the gallery) and a right container (with the product content): https://ibb.co/Q7JDhZB3

3. The right container is taller due to multiple content elements, which causes unbalanced white space below the gallery: https://ibb.co/9HBm3nSV

4. To balance the height, you can add a section under the gallery (in the left container) — for example, add the Pickup & Delivery shortcode or any other element that visually fills the space.

Best Regards,

Thank you very much, I will try to edit, but there is another issue, a section in wordpress disappeared, I don’t know if I did something by mistake or what, but I can’t edit the site because this section disappeared, I will upload a screenshot.

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Hello,

The image you provided shows the User Profile settings page (at /wp-admin/profile.php), specifically the Personal Options like Admin Color Scheme, Toolbar settings, etc. This is not the site editor or a page/post editing screen, so if you’re missing a section you normally edit on your website ( homepage section or layout), this screen isn’t related to the problem.

Best Regards,

Is there an issue with running LiteSpeed Cache Dashboard v7.1 or should I turn it off or run custom settings?

Hello,

We have not officially tested the LiteSpeed Cache plugin with our theme and therefore cannot provide specific recommendations.

However, there are no known issues with running LiteSpeed Cache Dashboard v7.1 in general. If you choose to use it, we recommend reviewing the plugin’s official documentation for best practices and configuration details:
https://docs.litespeedtech.com/lscache/lscwp/

Best Regards,

Hi, another question, I’m using the weglot translation tool – and there is a Translate AMP translation selection, do I activate it or is there an issue, I’m switching between Arabic and Italian.

Hello,

Thank you for reaching out. Unfortunately, we have not tested the Weglot plugin with this theme. For specific guidance regarding compatibility and support, we recommend contacting the plugin author directly.

Please note that the Weglot plugin is not compatible with our theme. For multi-language translation, we suggest using WPML, which is fully compatible with the theme

Best Regards.

Many problems have occurred in WPML and I told you about this and the problem has not been resolved through support. The problem is that if the Arabic language is selected, the site does not work and it translates some components that should not be translated. I hope that Weglot will be supported with the template. It is very easy and beautiful.

What is the solution to the thumbnail issue when posting on Facebook?

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Hello,

01. If you encounter any issues with the WPML plugin on the site, you may consider using the Weglot plugin as an alternative. For any problems specifically related to the Weglot plugin, please contact the plugin’s official support team directly. They are best equipped to assist you and can help ensure compatibility between the theme and the Weglot plugin. I am confident they will provide the necessary support to resolve any issues.

02. Our theme does not influence Facebook sharing. We recommend the Yoast SEO plugin. It would allow you to configure the sharing options as per your needs.
https://yoast.com/advanced-technical-seo-social-image-ogimage-tags/

Best Regards,

I need a code to activate a new website for my 2 websites.
msdit.net is now active
I have Had
msdeg.net and I need a code.
How much does it cost and I’m expected to order a third code but it will be a while.

Hello,

If you’re referring to activating a new license key for the Woodmart theme please note that:

• Each website requires its own license/code to activate it.
• If you already have a license for msdit.net, it can’t be reused on msdeg.net — you’ll need to purchase a new license.
• The cost of a new license for Woodmart is typically $59 (one-time fee) from ThemeForest.
  https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492 . You can buy additional licenses whenever you’re ready.

Additionally, You can manage all your purchase codes in your account on our website: https://xtemos.com/my-account/

From there, you can remove old activations for domains that are no longer in use, allowing you to activate the theme on a new domain.

Best Regards,

Error Details
=============
An error of type E_ERROR was caused in line 34 of the file /home/u105976832/domains/msdit.net/public_html/wp-content/plugins/woocommerce-paypal-payments/src/PPCP.php. Error message: Uncaught LogicException: No PPCP container, probably called too early when the plugin is not initialized yet. in /home/u105976832/domains/msdit.net/public_html/wp-content/plugins/woocommerce-paypal-payments/src/PPCP.php:34
Stack trace:
#0 /home/u105976832/domains/msdit.net/public_html/wp-content/plugins/woocommerce-paypal-payments/woocommerce-paypal-payments.php(75): WooCommerce\PayPalCommerce\PPCP::container()
#1 /home/u105976832/domains/msdit.net/public_html/wp-includes/class-wp-hook.php(324): WooCommerce\PayPalCommerce\{closure}()
#2 /home/u105976832/domains/msdit.net/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#3 /home/u105976832/domains/msdit.net/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#4 /home/u105976832/domains/msdit.net/public_html/wp-settings.php(727): do_action()
#5 /home/u105976832/domains/msdit.net/public_html/wp-config.php(107): require_once(‘/home/u10597683…’)
#6 /home/u105976832/domains/msdit.net/public_html/wp-load.php(50): require_once(‘/home/u10597683…’)
#7 /home/u105976832/domains/msdit.net/public_html/wp-login.php(12): require(‘/home/u10597683…’)
#8 {main}
thrown

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the valid wp logins details so I can check and give you a possible solution.

Best Regards,

Hello, I apologize for the inconvenience, please watch the video, there is a malfunction I can’t figure out the cause or fix the issue when selecting the filter section.

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Hello,

I have checked your site, and it is working fine.

See video for clarification: https://uploadnow.io/files/sJQvtRQ

I recommend clearing your browser cache/ site cache/server cache while checking the issue.

Best Regards,

Hello, I have a sudden malfunction, the categories are not working, I have divided all the main and sub-categories, but when I click on anything, the same sections appear.

Hello,

Now I have checked your site on a mobile device and have not seen the issue with the off-canvas sidebar on your site. In the previous reply, I have made a video for your clarification.

If you’re still noticing the issue on your end, please try:

– Clearing your mobile browser cache
– Checking in incognito/private mode

If the issue persists, feel free to share a screenshot or the URL of a specific product page where you’re experiencing the problem, and I’ll be happy to take a closer look.

Best Regards,

[Author]

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