i have a problem in my site

I am facing a problem with my front-page
when someone tries to proceed to a new order it keeps showing the loading icon just for ever..

Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

[abdullazein411]

im try to deactivate but the problem still

i send the credentials in the private

and i give you a permission to do what you need to test and resolve the problem

• This reply was modified 1 year, 6 months ago by abdullazein411.

Hello,
Any updates ?

Hi
any one can help me in this case ?

i solve it , Thanks

Hello,

We are glad you have solved the issue.

Please let us know if you have any issues or questions.

Best Regards

[Author]

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