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I have bug with header menu

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • August 30, 2022 at 11:47 am #400387

    fineorganics
    Participant

    https://youtu.be/lyXZqzGu2J0

    August 30, 2022 at 12:01 pm #400392

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    I look forward to hearing from you.

    Kind Regards

    August 30, 2022 at 12:36 pm #400400

    fineorganics
    Participant

    I don’t understand you. I have attached the login details above

    August 30, 2022 at 5:53 pm #400496

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for my carelessness.

    Please, send us your FTP access to your server files so we can check what is wrong with your website. We will do our best to help you.

    Kind Regards

    August 30, 2022 at 6:17 pm #400498

    fineorganics
    Participant

    Ready

    August 31, 2022 at 9:37 am #400590

    Luke Nielsen
    Keymaster

    Hello,

    Seems that you need to add our IP 176.98.90.13 to the whitelist so then we can access the server files. Please let me know when it will be done.

    https://prnt.sc/z-YnqPwC8lg-

    I await your response.

    Kind Regards

    August 31, 2022 at 9:51 am #400598

    fineorganics
    Participant

    Ready!

    August 31, 2022 at 12:52 pm #400638

    Luke Nielsen
    Keymaster

    Hello,

    After we looked into the situation, we found that for the proper work of the menu you should have the checked “Main menu” and also you must have 2 or more menus in Appearance -> Menus.

    https://prnt.sc/tYa42EGXoA0B

    If you have any other questions or concerns, please do not hesitate to reach out, I’d love to help!

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)