I have problem

Hello, I have two sites where I use your theme. Until this morning, the integration with google sheet was working, via Pabbly, but as of this morning, it won’t. Can you check that?

Hello,

Sorry, I did not understand your issue properly. Can you please explain the issue with the help of screenshots or a small video for better understanding?

Best Regards.

Hello, thank you for your reply first of all.
Basically, I have 7 woocommerce sites, where 2 stores are built through your theme. All my stores are connected via Pubbly integration, where when someone orders a product, it automatically arrives on my google sheet. As of this morning, only the sites where your topic is not working.

Hello,

Sorry to hear about the inconvenience.

If we are getting your concern correctly, it is a third party Plugin integration issue that you are facing on your Site with the WoodMart Theme.

Can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.2 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards

[Author]

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