I my payment is not working due to theme
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I integrated the payment gateway well when i use a another theme it redirects me correctly but when i use the theme i created using woddmart’s it gives some error like it redirect me to the myorders page it self not to the payment gateway but in other themes its working
i have attached the credentials please take a look and give me a solution asap
Hi mohamedmush012,
Thanks for reaching to us and appreciate your patience.
I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes). This is to ascertain whether the issue you are experiencing is due to our theme or not.
Regards,
Hung PD
Yeah i did using store front theme its working when i using store front theme but not when using woodmart
Hi mohamedmush012,
Could you please record a short video of the problem so we can better understand what is wrong?
Thanks for your patience.
Regards,
Hung PD
I was not able to provide a video but i have uploaded the pics in order what is happening
When i click Place order checking bank card details it should redirect me to the payment gateway
But here it takes me to the orders page
From the orders page when i click the button pay it again redirect me to the home page
Note: I have inserted a temporary method to get the payment gateway through the orders page pay button
I need to fix this issue where when i click place order in checkout page it should take me to the payment gateway
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Hi mohamedmush012,
Please use https://wetransfer.com/ to upload and share link here. Meanwhile, I switched to default theme (Storefront), it redirected to payment gateway but it is invalid url, please double check.
Regards,
Hung PD
No its working well in the storefront theme here
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Hi mohamedmush012,
I can’t access your site, please double check.
Regards,
Hung PD
Sorry i just sorted it out check it now
Hi mohamedmush012,
1. You can try custom layouts for a product page, which is built with the WoodMart WooCommerce builder. WoodMart has a special widget called Hook in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But I don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.
https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/
Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/
2. Or use Payment methods widget to see if it works https://prnt.sc/cDvuFe9t1B3w
Regards,
Hung PD
Isnt there any other solution I cannot create a layout at the moment so a quick fix to automatically redirect when i click the place order button to payment gateway
Hi mohamedmush012,
Thanks for your patience.
Please confirm me back if resolved the issue.
Regards,
Hung PD
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