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I need urgent help!

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #362902

    irfansen
    Participant

    I was uploading products to my site. I continue by checking both desktop and mobile views from mouse>right click>inspect section in Chrome browser. However, when I check my site on my sony Xperia X phone, the prices appear as low as the tax rate applied in my country and defined for the products. But there is no problem on desktop, only problem on mobile. Where can we fix this? I searched in the previous posts and wooodmart documentation section, but I did not find a post for my problem.

    #362915

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #362934

    irfansen
    Participant

    Setting WooCommerce > Tax > “Calculate tax based on”

    from “Customer shipping address”

    To “Shop base address”

    Has fixed the problem. Presumably it wasn’t adding VAT until it knew where the customer was living.

    #362953

    Artem Temos
    Keymaster

    We are glad that you sorted it out. Let me know if you need any further assistance.

    Have a nice day!

Viewing 4 posts - 1 through 4 (of 4 total)