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I switched to php 8.3 and I’m getting a fatal error in product images

Viewing 16 posts - 1 through 16 (of 16 total)
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    Posts
  • April 28, 2024 at 11:27 am #561399

    iamfahrig
    Participant

    Hello, I switched to php 8.3 and I’m getting a fatal error in product images, I removed all plugins and tested it, the video is attached.

    April 29, 2024 at 9:51 am #561544

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    April 29, 2024 at 12:45 pm #561656

    iamfahrig
    Participant

    Hello, I already threw the video with the plugins turned off, there are campaigns and ads on the site, can you check without disabling the plugins.

    April 29, 2024 at 2:25 pm #561683

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    April 30, 2024 at 10:02 am #561881

    iamfahrig
    Participant

    I don’t have a different cloud server with php 8.3 support at the moment, there is no place to create a test server on my server, you can check it after 00:00 at night with Turkey time.

    April 30, 2024 at 10:11 am #561886

    Artem Temos
    Keymaster

    I will be online for the next 5-6 hours so let me know when you are ready.

    April 30, 2024 at 10:12 am #561888

    iamfahrig
    Participant

    Now I am ready, I have made the necessary backup, so you can process it now.

    April 30, 2024 at 10:15 am #561892

    Artem Temos
    Keymaster

    OK, please disable all plugins by yourself so we don’t break anything.

    April 30, 2024 at 10:20 am #561897

    iamfahrig
    Participant

    I neutralized him.

    April 30, 2024 at 10:29 am #561899

    iamfahrig
    Participant

    I should also inform you that when I download the product photo and upload it again, it does not give an error.

    April 30, 2024 at 10:37 am #561905

    Artem Temos
    Keymaster

    The error is not related to our theme because it exists with other themes on your website as well. Check this screenshot https://monosnap.com/file/0HVX7MiwzXYPYS8w08I2lRGoWkfbES

    April 30, 2024 at 10:39 am #561907

    iamfahrig
    Participant

    I wonder what is the problem? How can I solve this problem?

    April 30, 2024 at 11:23 am #561925

    Artem Temos
    Keymaster

    It looks like a WooCommerce bug. You can try to contact plugin’s developers for help on this matter.

    April 30, 2024 at 12:36 pm #561971

    iamfahrig
    Participant

    I get mobileNavigation.min.js error on page speed, how can I fix this?

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    April 30, 2024 at 12:43 pm #561979

    Artem Temos
    Keymaster

    If you don’t have questions related to the initial issue, we close this topic. Feel free to create a new one if you have more questions or requests.

    April 30, 2024 at 12:46 pm #561983

    iamfahrig
    Participant

    you can close the subject.

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