Home Forums WoodMart support forum i use layout to build Products archive but setting CONDITIONS didn’t chang?

i use layout to build Products archive but setting CONDITIONS didn’t chang?

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  • #389946

    johnchang
    Participant

    i use WoodMart WooCommerce layout builder to build Products archive

    but when setting different CONDITIONS, the link Below dident chang anything, why?

    https://www.mltix.com/?post_type=woodmart_layout&p=17299&preview=true

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    #390004

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #390796

    johnchang
    Participant

    still not work
    and this is test stie you can try any time

    #391183

    Hello,

    All your layouts are in draft status, please publish and check again.

    Best Regards

    #391204

    johnchang
    Participant

    already setting conditions publish, still not woking

    pls check again

    https://woocommerce-750232-2746179.cloudwaysapps.com/woodmart_layout/product-archive-layout_case

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    #391366

    Hello,

    Please make the full backup of your site and update the theme and plugins in Appearance > Install plugins.

    Let us know if the problem remains.

    Best Regards

    #391385

    johnchang
    Participant

    update the theme and plugins ready, and still not work

    #391508

    Hello,

    We are sorry for the delay.

    We need a bit more time, we will get back to you asap.

    Best Rgards

    #391864

    Hello,

    The layout you have created had the “Draft” status. When we published it, everything works properly.

    Please check and let us know if the problem remains.

    Best Regards

    #391999

    johnchang
    Participant

    the page can open, but the products in the page is not the CONDITIONS what i setting

    you can see laypout > Product archive layout_case, CONDITIONS is category ID 424,but products is not right

    #392285

    Artem Temos
    Keymaster

    Hello,

    We see that you created a custom layout for the category ID 424 and it is applied on the frontend correctly. Here are some screenshots:

    https://gyazo.com/86f0304ac6ca0eaa3fe96c547b257233
    https://gyazo.com/7db503c382d778601377966fc03aa409
    https://gyazo.com/1d598436375f87a411b2b30f4ff6470b

    NOTE: While you are editing the layout you see ALL products and not products from the condition. BUT when you open category 424 you see the correct products from this category.

    Kind Regards

    #392296

    johnchang
    Participant

    ID 424 is about ipad-case-with-keyboard, you can open the link below, you also can check the category page like img1
    https://woocommerce-750232-2746179.cloudwaysapps.com/product-category/apple-ipad-case/ipad-case-with-keyboard/page/2?shop_view=grid&per_row=4

    go back to laypout > Product archive layout_case, CONDITIONS is category ID 424,but you can see many not keyboar inside the like below, and you can see the img2
    https://woocommerce-750232-2746179.cloudwaysapps.com/woodmart_layout/%e5%93%81%e7%89%8c

    the page didn’t follow the rule from CONDITIONS!!!
    you also can try to chang any category, the page didn’t chang!!!

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    #392306

    Artem Temos
    Keymaster

    IMPORTANT: While you are editing the layout on the BACKEND you see ALL products and not products from the condition. BUT when you open category 424 on FRONTEND as a client you see the correct products from this category.

    Do you understand what I mean in this message?

Viewing 13 posts - 1 through 13 (of 13 total)