I want to refund this plugin

please , refund this plugin

Hello,

We can provide you with a refund only in cases covered by the Envato Refund Policy. Read more here https://themeforest.net/page/customer_refund_policy

Kind Regards

[xinxilan62]

I bought 2 or 3 days ago. and it has a error from the start. I install prebuild page and deactivate page has a lot of error. I can’t use this plugin. You should have to give me refund. thanks

• This reply was modified 1 year ago by xinxilan62.

Hi,

Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.

Thank you in advance.

I activate your main prebuilt website and remove it and i found i can’t change logo and i tried to reinstall prebuilt main website but all broken so i have to format my website and i removed plugin.
I don’t want use this plugin. Good plugin but not for me. i don’t know the coding so . if error occur like that easy i can’t use it. REFUND, PLEASE

We have documentation about how to change the logo here https://xtemos.com/docs-topic/how-to-setup-a-logo-image/
If the theme doesn’t work as described, you need to give us access to your website so we can check it. Otherwise, we are not able to give you a refund according to Envato Policy.

Hey!! My website is live website i have a lot of subcribe but down no time to do that you try to save few dollars you will lost more money…you know bad review affect your sale.. and your plugin is not perfect!!
I NEED A REFUND ONLY 2DAYS BEFOR!!

AND NOT ONLY LOGO PROBLEM ALL DESIGN GONG WRONG. YOUR PLUG HAS A BUG YOU HAVE TO FIX IT AND SALE!! I WANT REFUND!! AND ALMOST PLUGIN HAVE A TEST PERIOD. ONLY 2 DYAS!! REFUND!!

If i can use the other website I will think about it otherwise i need refund, thank you. all country has a law even you have refund policy. I can i know your plugin without test period!!

okay , i will use it other website because my website have 7000 product before, but you should have a trial period. thank you

Hello,

OK, sure, you can use it on another website. Feel free to contact us if you have any further questions.

Kind Regards

Hi, I think i have to say sorry.
that time i can see error and i have to build a website quickly. so i have to change to other plugin.
but today i realize same thing happen. that is not theme problem.
I think that time is same it was hosting company plugin problem.
but i alread y change theme hard to come back.
I am so sorry your theme i think no issue. so sorry!
thank you

No problem. Let us know if you have any questions about the theme and we will do our best to help you.

Kind Regards

[Author]

Posts