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I would like to inquire about three questions after delivery

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  • #528908

    zhaozhaohong
    Participant

    Hello, I would like to inquire about three questions after delivery. This may not be due to the theme.
    1: I filled in the logistics route and waybill number, but found that it was not automatically submitted to PayPal’s “PayPal Package Tracking Status”.
    2: However, the delivery details (logistics route-waybill number) are not displayed on the customer backend order page.
    3: I would also like to inquire whether it has a tracking function.

    #529285

    Hung Pham
    Keymaster

    Hi zhaozhaohong,

    Thanks for reaching to us and appreciate your patience.

    1 & 2. Unfortunately, WoodMart theme cannot influent it, unfortunately so I can’t offer you support for these issues.

    3. Order Tracking Form is a WooCommerce functionality allowing buyers to see the order processing progress.
    https://xtemos.com/docs-topic/order-tracking-form/ You do not need any additional plugins this function reflects the status of the current orders if any.

    Regards,

    #529286

    zhaozhaohong
    Participant

    Understood, thank you for your response!

    #529423

    Hung Pham
    Keymaster

    Hi zhaozhaohong,

    Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

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