Icons and some functionalities doenst work
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Good afternoon, I’ve just purchased the Basel theme for WordPress for making an e-commerce website.
After I had register the license and activate the desired base theme I noticed that some icons (see attachment file) and some functionalities like change products page doesn’t work properly.
Please let me know how can I solve this problem.
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Hello,
Thank you very much for choosing our theme and for contacting us.
Please check Dashboard > Settings > General > site URL: if your site is https://… it should be the same URL there.
Best Regards
Hello,
Yeah I saw already a post on your forum and I have already check it out, and the urls match the website’s url with the https protocol, but the problem doesn’t seem to be solved.
I even try to make a second clear installation but nothing.
I have some console error that I will attach. I don’t really know, maybe I have to specify some sort of mime type on server side…
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Hello,
As soon as you install and configure the site, please contact us if you still have the problem: https://prnt.sc/10u54cm
Best Regards
I’ll not install and configure the website on the old domain, because your theme doesn’t work on a Windows based server.
At this point in useles because I have lost enought time
Hello,
Please make the full site backup with this plugin: All in one WP migrate, you will move your site in a couple of clicks and all your configuration would remain.
If you have any questions please feel free to contact us.
Best Regards