Home Forums Basel – Premium Template Icons and some functionalities doenst work

This topic contains 5 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 month, 3 weeks ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #275485

    dodo_devs
    Customer

    Good afternoon, I’ve just purchased the Basel theme for WordPress for making an e-commerce website.
    After I had register the license and activate the desired base theme I noticed that some icons (see attachment file) and some functionalities like change products page doesn’t work properly.

    Please let me know how can I solve this problem.

    Private Content Hidden
    Attachments:
    You must be logged in to view attached files.
    #275538

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please check Dashboard > Settings > General > site URL: if your site is https://… it should be the same URL there.

    Best Regards

    #275554

    dodo_devs
    Customer

    Hello,

    Yeah I saw already a post on your forum and I have already check it out, and the urls match the website’s url with the https protocol, but the problem doesn’t seem to be solved.

    I even try to make a second clear installation but nothing.

    I have some console error that I will attach. I don’t really know, maybe I have to specify some sort of mime type on server side…

    Attachments:
    You must be logged in to view attached files.
    #275967

    Hello,

    As soon as you install and configure the site, please contact us if you still have the problem: https://prnt.sc/10u54cm

    Best Regards

    #275974

    dodo_devs
    Customer

    I’ll not install and configure the website on the old domain, because your theme doesn’t work on a Windows based server.

    At this point in useles because I have lost enought time

    #276100

    Hello,

    Please make the full site backup with this plugin: All in one WP migrate, you will move your site in a couple of clicks and all your configuration would remain.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.