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Icons disappear and are shown as squares

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #305781

    meds
    Participant

    Hey!

    Since few days we have the problem that our icons are shown as square and completely disappeared. We are glad for any help and thanks in advance!

    #305787

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :).

    Please make sure that you have set both the addresses same as in our detailed documentation:
    https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

    Then clear cache and check back.

    Best Regards

    #305814

    meds
    Participant

    Thanks for your quick answer. We tried it and still nothing has changed. Do you have maybe further ideas what we could do?

    Thanks! 🙂

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    #305955

    Hello,

    I saw the screenshot you attached.

    As I can see SSL is configured in your website. Please add the both addresses with “https” then check back.

    If the problem still continues then provide with the admin panel login details of the website.

    Regards.
    Xtemos Studios

    #306412

    meds
    Participant

    Now its working! Thank you very much for your great support! 🙂

    #306511

    Most Welcome 🙂

    If you want to make customizations then we always recommend to child theme.

    If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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