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Icons disappeared

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #161846

    RenovaBPO
    Participant

    Hello,
    Please I have an icons issue.

    When I test the website using chrome it’s ok

    Opera icons disappeared
    Firefox icons disappeared

    How can this problem solved?

    #161874

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, provide the site admin access to the private area so that we could check.

    Best Regards

    #161947

    RenovaBPO
    Participant

    I deactivated the plugins but nothing changed.. please fix it and let me know the fix log.

    #161982

    Hello,

    Please check your credentials I cannot log in.

    Best Regards

    #161983

    RenovaBPO
    Participant

    sorry, i fixed it

    #162038

    Hello,

    You have set large social icons and have not increased the row height. I have increased the row and icons are displayed: https://prnt.sc/q85s57

    When I set default icons size it looks nicer https://prnt.sc/q85spj

    You can change the row height in the row settings as per your needs https://xtemos.com/docs/woodmart/header-builder/header-rows-columns-configuration/

    Best Regards

    #162080

    RenovaBPO
    Participant

    The problem is different. I attached some screens

    Attachments:
    You must be logged in to view attached files.
    #162114

    Hello,

    I have checked the site in two browsers both authorized and logged off and I see the icons: https://gyazo.com/00a450e4363ded22573034b7c836f24b

    Please clean the browser cache and check again.

    Best Regards

    #162120

    RenovaBPO
    Participant

    i checked but nothing changed. please recheck using firefox and opera by logging off mode. i’ll got mad.

    #162172

    Hello,

    You need to configure the mirror URL. When you insert domain.com you are redirected to http://domain.com and you do not see the icons. If you insert https://domain.com you will see the icons.

    Best Regards

    #162174

    RenovaBPO
    Participant

    thank you. but how can i configure the mirror url ?

    #162197

    Hello,

    It is configured in WordPress in htaccess file. Try to search for instructions Google, you will find a few.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)