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Icons disappeared
- This topic has 11 replies, 2 voices, and was last updated 5 years ago by Elise Noromit.
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AuthorPosts
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December 7, 2019 at 11:32 pm #161846
RenovaBPOParticipantHello,
Please I have an icons issue.When I test the website using chrome it’s ok
Opera icons disappeared
Firefox icons disappearedHow can this problem solved?
December 8, 2019 at 10:17 am #161874
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please deactivate all the plugins not related to the theme and switch the parent theme, provide the site admin access to the private area so that we could check.
Best Regards
December 8, 2019 at 3:30 pm #161947
RenovaBPOParticipantI deactivated the plugins but nothing changed.. please fix it and let me know the fix log.
December 8, 2019 at 8:08 pm #161982
Elise NoromitMemberHello,
Please check your credentials I cannot log in.
Best Regards
December 8, 2019 at 8:13 pm #161983
RenovaBPOParticipantsorry, i fixed it
December 9, 2019 at 7:49 am #162038
Elise NoromitMemberHello,
You have set large social icons and have not increased the row height. I have increased the row and icons are displayed: https://prnt.sc/q85s57
When I set default icons size it looks nicer https://prnt.sc/q85spj
You can change the row height in the row settings as per your needs https://xtemos.com/docs/woodmart/header-builder/header-rows-columns-configuration/
Best Regards
December 9, 2019 at 10:42 am #162080
RenovaBPOParticipantThe problem is different. I attached some screens
Attachments:
You must be logged in to view attached files.December 9, 2019 at 12:38 pm #162114
Elise NoromitMemberHello,
I have checked the site in two browsers both authorized and logged off and I see the icons: https://gyazo.com/00a450e4363ded22573034b7c836f24b
Please clean the browser cache and check again.
Best Regards
December 9, 2019 at 12:49 pm #162120
RenovaBPOParticipanti checked but nothing changed. please recheck using firefox and opera by logging off mode. i’ll got mad.
December 9, 2019 at 3:51 pm #162172
Elise NoromitMemberHello,
You need to configure the mirror URL. When you insert domain.com you are redirected to http://domain.com and you do not see the icons. If you insert https://domain.com you will see the icons.
Best Regards
December 9, 2019 at 3:57 pm #162174
RenovaBPOParticipantthank you. but how can i configure the mirror url ?
December 9, 2019 at 6:22 pm #162197
Elise NoromitMemberHello,
It is configured in WordPress in
htaccess
file. Try to search for instructions Google, you will find a few.Best Regards
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