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Icons does not appear

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #439663

    cinico83
    Participant

    Hi, in my site icons does not appear…can you please help me?

    Tnx a lot

    #439678

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Could you kindly check the site admin access? I cannot log in.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #440303

    cinico83
    Participant

    Hi, i created a STAGING VERSION so you can “make everything” without create problem to live site…

    Tnx a lot for HELP

    #440308

    cinico83
    Participant

    p.s.
    problem seems appeared after SG OPTIMIZER and WP-ROCKET configuration…but i’m not sure if and wich is problem…

    Tnx

    #440519

    Hello,

    Unfortunately, the access is not valid.

    Did you try to deactivate these plugins? Did it solve the issue? If it did, please contact the support of these plugins and let them help you to configure these plugins.

    If you have any questions please feel free to contact us.

    Best Regards

    #440570

    cinico83
    Participant

    Hi, i try to deactivate wp-rocket but nothing…problem persist 🙁
    I try also opening anonymous tab inside chrome and all credentials are ok…please retry to login (i re-insert here you credentials with istructions), tnx a lot.

    Tnx a lot for help 🙂

    #440928

    Hello,

    This plugin ConsentMagic Pro causes the problem. It overwrites WoodMart styles.

    Please deactivate it and check how it works.

    If you have any questions please feel free to contact us.

    Best Regards

    #441724

    cinico83
    Participant

    OK tnx a lot

    #441897

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 9 posts - 1 through 9 (of 9 total)

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