Icons not loading

Hi, recently out of nowhere all of my icons on my site have stopped loading in, I got a dev to attempt to fix it but it is not right, the icons still load in at the begining with a white box then load the icons, this was not the case before and the icons would load in instantly or if not instant atleast there is no ugly white box when it is not there.

I believe there was an issue with fonts on my site espesally the font wolf2 used by woodmart, I believe I need to reinstall the icons on the site from this font but I am unsure how. I tried to reinstall the plugin with no help.

I will also add a screenshot how the dev attempted to fix my issue, https://prnt.sc/SiYUzn_l4tFU

Hi,

You need to make sure that the “http” or “https” used in the URL must be the same in both “WordPress Address (URL)” and “Site Address (URL)” from Settings >> General.
If you have any questions please feel free to contact us.

Best Regards.

Yes I have it as mentioned but issue came about a week ago, I been using this theme for years never had this issue.

Login here

Hi,

I have visited your website the icons is working fine:
Video for clarification: https://youtu.be/nJqAoIPEBj8.

Please clear the browser cache and server cache and try again.

Best Regards.

Wow, what a response!
I have to manually insert all the fonts and icons using this custom css
https://prnt.sc/SiYUzn_l4tFU

When website loads in, icons can be seen with a clear white box preload image before loading.
Basically icons stopped working on my site and we did a bootleg fix, sure the icons are showing but only because we need to manually insert using code, WHICH IS NOT HOW IT SHOULD BE WORKING.

I provided the link to login, and provided the screenshot to show you the code we inserted to fix your theme.
Please give some customer assistance, and fix my icons so they load properly.

Hi,

I have comment out your custom css code and check the issue the icons is working fine:
Video for clarification:
https://youtu.be/YdtYYwpYhxY

Best Regards.

[Author]

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