iframe problem

Dear

I install woodmart theme on a test URL
http://testsurefit.bitola.website/product/mani-in-red/

Problem is:
– Android mobile phones has very good responsive view, but problem is on Iphone mobiles.
I have put iframe link from cpix360.com (rotating red boots).
When I open link in iPhone, first responsive view is bad and also iframe is not touchable, you can not scroll when you touch on iframe.

Please help.

Hello,

Thank you so much for purchasing our theme and contacting our support center.

We just tested your website on real iPhone devices and it is loading correctly. The problem with the scroll is caused by some of the external plugins installed.

Kind Regards
XTemos Studio

Hello

I havent install any extra plugin, just your recommend plugins.

There are two problems: responsive design and very hard to scroll down…

T

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hello, thanks

We see that the problem is caused by this iframe and our theme doesn’t influence it. You can check how it works with default WordPress theme and you will see the same issue.

But this problem doesn’t appear on Android phones, there everything is OK.
Only appear on IOS.

Yes, we test it on iOS devices but the fact is that this iframe causes the problem, not the theme.

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