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I’m having an issue with changing the container image.

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  • #652620

    tranz12
    Participant

    Hi, I’m having an issue with changing the container image.
    In Elementor, the image appears to be updated, but when I click “Publish” and preview the website, I still see the old image.
    How can I fix this issue?
    Attached are two images: one with Elementor open and the other showing the old images after publishing.
    Thank you!

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    #652717

    Hello,

    Go to Elementor > Tools > Regenerate CSS and click on Regenerate Files.

    Then, click on Sync Library to ensure that any changes made to the media are updated in the Elementor library.

    If you have a caching plugin (like WP Super Cache, W3 Total Cache, or similar), go to the plugin settings and clear the cache.

    You can also deactivate and then reactivate the caching plugin to ensure the changes take effect.

    If the issue remains, give me the site access so I can check and give you a possible solution.
    Because your admin login URL redirects to the account page after login to your site, I am unable to log in to your site.

    Best Regards,

    #652730

    tranz12
    Participant

    Ciao, ho provato a seguire le tue istruzioni ma non vengono pubblicate le mie modifiche

    #652775

    Hello,

    Please follow this Elementor guide and configure the options: https://elementor.com/help/changes-dont-appear-online/

    If the issue remains, could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme issue or not?

    Best Regards,

    #653095

    tranz12
    Participant

    Hi, thanks — I followed the guide and now everything updates.

    #653144

    Hello,

    Sounds great that your issue has been solved.

    You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards,

Viewing 6 posts - 1 through 6 (of 6 total)

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