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Im trying to use a transparent checkout but isn’t working
- This topic has 6 replies, 2 voices, and was last updated 1 year, 3 months ago by Elise Noromit.
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August 28, 2023 at 10:49 pm #491790
igor.borges.silva1997ParticipantThe checkout and cart page are not redirecting to my transparent chekout. It should go to https://seguro.shopgearbr.com.br/ instead of https://shopgearbr.com.br/checkout/.
I dont know how to fix it, the transparent checkout that I’m trying to use is Yampi.
I’ve already installed the API Rest for this plugin, but it still not working.
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You must be logged in to view attached files.August 29, 2023 at 3:19 am #491813
igor.borges.silva1997ParticipantI need to find out which function of the woodmart theme is blocking the redirection after clicking the Add to cart/Buy Now button
August 29, 2023 at 3:46 am #491815
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Unfortunately, the provided access is not workable. Could you check and provide the valid ones?
Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
August 29, 2023 at 8:29 am #491834
igor.borges.silva1997ParticipantSorry, I provided a new one
August 30, 2023 at 2:22 am #492061
Elise NoromitMemberHello,
The checkout page is Woocommerce functionality: https://gyazo.com/af063e02c2e0d781fbd1462c52b5579e
I checked the settings and they are correct: https://gyazo.com/fb0ff852ebc39d01473a51354e3f70ab
As soon as you add the product to the cart, you can go to the checkout, I see you have customized the cart,
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
Best Regards
August 30, 2023 at 6:21 am #492080
igor.borges.silva1997ParticipantI added a woocommerce_before_cart hook and the redirect worked correctly, but it has a delay to redirect. (here is a video on loom sharing what is happenning: https://www.loom.com/share/a6f7b875385e4c33844b27a3fec918dc?sid=889e90cb-497a-488e-999e-918b908eeadd)
However, it has a certain delay because it loads the default WooCommerce checkout page and then after redirects to my external checkout. Is it possible to go directly to my external checkout by clicking on [Buy Now] button?
It doesn’t need to pass through the woocommerce checkout, i want to go directly to the external checkout.
September 1, 2023 at 2:14 am #492541
Elise NoromitMemberHello,
In this matter, we cannot help you with a redirect to another page, as this is a function of a third-party plugin, but we can recommend that if you do not use a checkout on your site, you can disable our Woodmart checkout layout in Dashboard -> Layouts and use the default WooCommerce layout, perhaps this repair will reduce delay in the redirect.
Kind Regards
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