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I'm unable to complete order (empty error message)

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
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  • #41665

    digitalka
    Participant

    Hello,
    I have latest WP, Woocommerce and also latest version of your theme. Web is fresh out of a demo content import. When I’m trying to place an order by clicking on “Place order” button, page is loading for a while and then I get yellow error popup, except there’s no message and therefore I don’t know what the problem is supposed to be, see here https://imgur.com/a/ezC6z .

    I have wp_debug and wp_script debug enabled and there are no errors displayed either. I did complete reset of my database, installed the theme again, imported all the content again and to no avail. All other plugins except required and recommended plugins are disabled.

    #41669

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    #41689

    digitalka
    Participant

    Yes, I was able to complete the order with 2017 theme

    https://imgur.com/a/OQ2Ad

    #41691

    Artem Temos
    Keymaster

    But we are able to do this when our theme is active as well https://gyazo.com/761a46999755954e1fa25e81ade8d239

    #41781

    digitalka
    Participant

    That’s really odd, I tried it in different browsers, logged in and as a guest, from mobile, from different PC and the problem is still the same.

    https://imgur.com/a/1QWKv

    #41786

    digitalka
    Participant
    #41787

    Artem Temos
    Keymaster

    But it doesn’t work with default WordPress theme now as well https://gyazo.com/edf3c6b91b3382d16f41e754f33778a3

Viewing 7 posts - 1 through 7 (of 7 total)