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I'm unable to complete order (empty error message)

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #41665

    digitalka
    Participant

    Hello,
    I have latest WP, Woocommerce and also latest version of your theme. Web is fresh out of a demo content import. When I’m trying to place an order by clicking on “Place order” button, page is loading for a while and then I get yellow error popup, except there’s no message and therefore I don’t know what the problem is supposed to be, see here https://imgur.com/a/ezC6z .

    I have wp_debug and wp_script debug enabled and there are no errors displayed either. I did complete reset of my database, installed the theme again, imported all the content again and to no avail. All other plugins except required and recommended plugins are disabled.

    #41669

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    #41689

    digitalka
    Participant

    Yes, I was able to complete the order with 2017 theme

    https://imgur.com/a/OQ2Ad

    #41691

    Artem Temos
    Keymaster
    Xtemos team

    But we are able to do this when our theme is active as well https://gyazo.com/761a46999755954e1fa25e81ade8d239

    #41781

    digitalka
    Participant

    That’s really odd, I tried it in different browsers, logged in and as a guest, from mobile, from different PC and the problem is still the same.

    https://imgur.com/a/1QWKv

    #41786

    digitalka
    Participant
    #41787

    Artem Temos
    Keymaster
    Xtemos team

    But it doesn’t work with default WordPress theme now as well https://gyazo.com/edf3c6b91b3382d16f41e754f33778a3

Viewing 7 posts - 1 through 7 (of 7 total)