Image 360° don't work

Can you explain how to prepare images 360° for you theme?

Hello,

We are glad to know that you considered using WoodMart for your web-site. I hope you will be happy with it.

You need to have photos from each side of your product and you should have at least 15-20 photos to achieve this effect. See an example of how those images look from our demo https://gyazo.com/2b0c1e576616955e34eb5c805b78a399

Kind Regards
Xtemos

Thank you for your fast answer. Can you explain me why in this product the images have two black band up and down?
Controll the link

Sorry, but could you please provide us a screenshot so we can understand what are you asking about?

Look here:
http://www.idealight.shop/prodotto/lampadina-led-dimmerabile-4w-g125-e27-effetto-love/

Are you able to send us a screenshot also?

This is the screenshot.

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Strange, but we don’t see this problem on our side. Could you please specify what version of the browser do you use?

I use Firefox but with otner images all is perfect… why?????

What version of the browser do you use? Here is how it looks in the latest version of FireFox for us https://gyazo.com/88bbf9fb3ccf9a77eaec998eb40a8e4e

can you answer on my second thicket please?

Of course, we have already answered your second ticket.

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