Image gallery not showing
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Hi,
On all variable product pages the variation image gallery is not working anymore. If you choose the variation the images do not change/show. On the backend they are chosen below Variation Image Gallery. So the settings there are correct.
Only the Main Variation image is showing/changing when you select an option.
We run on v.8.5.7 and all patches have been done.
Can you please assist with this.
Hello,
Thank you for contacting WoodMart Support. We’ll be happy to assist you with your request.
Before we continue, we have one quick question for you:
Where did you first hear about WoodMart?
We really appreciate your help with this. It takes just one click, but your answer is extremely valuable to us and helps us understand how customers discover WoodMart:
https://tally.so/r/rj8qWl
Now, let’s get back to your request.
Enable the Additional variations images option in Theme Settings > Shop > Variable products, and upload appropriate images to the variations. Then the images will change by clicking on the swatches.
You can read more here https://xtemos.com/docs-topic/variable-products-and-swatches/, https://shrturl.app/ju1iWc
Best Regards
Hi Aizaz,
These settings are already enabled.
But on the frontend it is not working.
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Hello,
Please deactivate all the 3rd-party plugins and activate only the theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.
Best Regards
.
