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image png;base64
- This topic has 18 replies, 2 voices, and was last updated 5 years, 3 months ago by Artem Temos.
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August 22, 2019 at 1:26 pm #139855
dukas024ParticipantAugust 22, 2019 at 1:27 pm #139856
Artem TemosKeymasterHi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.
Hello,Also, could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance.
August 22, 2019 at 1:59 pm #139865
dukas024Participant2 The site receives too many 404 errors due to non-image
Attachments:
You must be logged in to view attached files.August 22, 2019 at 1:59 pm #139868
Artem TemosKeymasterWould you be so kind fo remove your bad review on ThemeForest? And provide us with all the necessary information requested.
August 22, 2019 at 2:03 pm #139871
dukas024ParticipantWhat is the reason of this?
How can I solve this?August 22, 2019 at 2:06 pm #139872
dukas024ParticipantI didn’t write bad comments. I think you misunderstood.
I can’t share my site information I hope you understand meAugust 22, 2019 at 2:06 pm #139873
Artem TemosKeymasterYou wrote that the theme is slow but it is not true. We can help you with this and show you how you can increase the speed. But we have to check your website for this.
August 22, 2019 at 2:09 pm #139874
dukas024ParticipantSo you’re running the Charter to me to solve this problem?
This is a wrong idea if you want me to change the comment to solve this problem.August 22, 2019 at 2:10 pm #139875
Artem TemosKeymasterSorry, but we don’t understand you. What do you mean by “running a charter”?
As we said, we are not able to help you with this if we even don’t see your website. And we kindly ask you to change the review while we are here and help you with all your problems and questions.August 22, 2019 at 2:15 pm #139876
dukas024ParticipantI don’t speak English.
I’m using google translate. He may be in the wrong translation
I can share my site address, but I can’t share site informationAugust 22, 2019 at 2:17 pm #139877
Artem TemosKeymasterWe see that your website is extremely fast and don’t see any problems related to our theme. As for 404 errors, try to disable base64 thumbnails in Theme Settings -> Performance and clear your cache.
August 22, 2019 at 2:28 pm #139879
dukas024ParticipantOkay, thank you.
Give me some time to change the score.
I’m a fair person.
I don’t make a mistake to anyone’s right
I think you misunderstand my comments.
I don’t think you’re translating literallyAugust 22, 2019 at 2:28 pm #139880
Artem TemosKeymasterThank you. Feel free to contact us and we will do our best to help you with all the problems related to the theme 🙂
August 22, 2019 at 2:50 pm #139887
dukas024ParticipantNecessary information was sent from private.
Attachments:
You must be logged in to view attached files.August 22, 2019 at 2:51 pm #139890
Artem TemosKeymasterBut you didn’t post any images with your website URL here on the forum.
August 22, 2019 at 2:55 pm #139891
dukas024ParticipantLook carefully at the picture
August 22, 2019 at 2:57 pm #139893
Artem TemosKeymasterIt can’t be taken from there for sure. It is not a full URL.
August 22, 2019 at 3:01 pm #139895
dukas024ParticipantNecessary information was sent from private. 11111111
August 23, 2019 at 6:09 am #139975
Artem TemosKeymasterSorry, but we don’t understand you well. Do you think that your website was attacked in just a few minutes after you posted your screenshot on our forum? Do you think that hackers are refreshing our topics every minute to find new websites and then attack them? And again, your domain was not on the screenshot. If you are not satisfied with our theme, we can return your money back if you will request a refund here https://themeforest.net/refund_requests/new
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