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image single product page

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  • #540755

    fcoerezza
    Participant

    Hi support,
    talking about the image in the product page:
    – in spite of I disabled all the possible effects in the theme setting, if I click on the image this is enlarged and I can move it laterally with the mouse. Can I disable all the effect on the image? it’d be a flat image
    – I do not use galleries, but a single image. is it possible to disable also the gallery on the product page?

    use this page https://al.recruitix.me/shop/vini-rossi/karas-red-wine/ as sample.
    regards

    #540825

    Luke Nielsen
    Keymaster

    Hello,

    1. Upload only 1 image for the product.

    2. Navigate to Theme Settings -> Single product -> Gallery -> Gallery layout and set it as a single carousel: https://prnt.sc/3qRznt4-UXj9

    3. The “Main image click action” set as “None”: https://prnt.sc/G3yF0UD-K7TX

    4. Disable the “Show “Click to enlarge” icon” option: https://prnt.sc/-NAbrX2v-mf9

    Kind Regards

    #540842

    fcoerezza
    Participant

    I already setup the settings in the way you wrote, but nevertheless the picture has “effects”.

    #541249

    Luke Nielsen
    Keymaster

    Hello,

    Please, send me access to that website so I can look closer at it.

    Looking forward to hearing back from you!

    Kind Regards

    #541474

    fcoerezza
    Participant

    credentials attached

    #541913

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    Please confirm the permission for plugin deactivation, and switch to the parent/default theme. As soon as we complete the testing we will enable all back, You would better make the full backup of your site.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)