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Image swatches for product variations

Viewing 21 posts - 1 through 21 (of 21 total)
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  • #604408

    speckywizard
    Participant

    Hi there,

    This is the product page:
    https://www.dev.turtleconservationsociety.org.my/product/children-scrunchies/

    1. I have set up the colour attribute and configured the colour swatch. Then on the product page itself, after adding colour variations, I’ve set the image of the red variation to the actual product in red colour. I’ve also enabled “To use images from product variations”. (screenshot: 00-use-images-as-product-variations)

    However, when I view it on the front end, it does not show the product in red colour but a red colour swatch.

    I want to be able to create a single colour attribute (let’s say red), which can then be added as variations in multiple products instead of creating multiple red colour attribute items under Colour attributes. And each of these products will of course have their own actual product photo in red. Is this possible and how can I do this? (see attached image -01-desired-results for an example of desired results )

    2. How do I show a tooltip when I hover over the colour/image swatch? (see screenshot – 02-hover-colour-tooltip)

    3. The disabled swatch is not visible when used on an item that is also red, giving the perception that the item is available when it is not. Is there a way around this? (see screenshot – 03-disabled-swatch)

    Thanks!

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    #604414

    speckywizard
    Participant

    Please see extra info for password to access page

    #604685

    Hung Pham
    Keymaster

    Hi speckywizard,

    Thanks for reaching to us and appreciate your patience.

    1. I see the variations images are now change according to selected color variations, please let me know if you need further helps.

    2. Go to > Theme Settings > Performance > JS > Advanced scripts controls > set the Tooltips library Always Load.
    https://snipboard.io/2UezWO.jpg

    3. Navigate to Products > Attributes > edit attribute > Choose the disabled swatch. The disabled Swatch style is for the variants of the Products which are disabled not for the Out of Stock variants. So, you need to have the variant of the Product not checked with the Enable option on it and then the Disabled Swatch style will work accordingly.

    See these images for reference:
    https://snipboard.io/BMehIF.jpg
    https://snipboard.io/NbOzfP.jpg

    If you have any questions please feel free to contact us.

    Regards,

    #605010

    speckywizard
    Participant

    Hi Hung Pham,

    2. I’ve enabled the Tooltip library but the tooltip still does not appear on the single product page. It only appears on the product grid page. How do I resolve this?

    3. What I meant is this…Let’s say I select the disabled swatch design style with a red cross overlaying the colour swatch. When I have the same red colour option on the colour swatch, the disabled swatch is not obvious or visible since the red cross is the same colour as the swatch colour option itself. This also happens when I choose the disabled swatch style with a grey line, if the colour option is grey then the disabled swatch is also not obvious or visible.

    Thanks

    #605334

    Hung Pham
    Keymaster

    Hi speckywizard,

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #605359

    speckywizard
    Participant

    Hi Hung Pham,

    Please see link below

    #605695

    Hung Pham
    Keymaster

    Hi speckywizard,

    The admin link has been expired, can you please re-send the new one?

    Regards,

    #605926

    speckywizard
    Participant

    Hi Hung Pham, please try again.

    #605941

    Hung Pham
    Keymaster

    Hi speckywizard,

    The link still didn’t work, I kindly recommend you to share credentials directly instead.

    Regards,

    #606184

    speckywizard
    Participant

    Hi Hung Pham, please see credentials below

    #606287

    Hung Pham
    Keymaster

    Hi speckywizard,

    Thanks for details and appreciate your patience but I cannot access to the dashboard due to it blocked.

    https://ibb.co/mRYtqGq

    Please make sure you disabled IP / Countries restrictions.

    Regards,

    #606330

    speckywizard
    Participant

    Hi Hung Pham,

    We have never enabled any IP /country restrictions. Can you please try again?

    #606445

    Hung Pham
    Keymaster

    Hi speckywizard,

    I tried few times but it still didn’t work. I am from Viet Nam, can you please check again with your hosting provider?

    Regards,

    #606894

    speckywizard
    Participant

    Hi Hung Pham,

    I’ve checked with our hosting provider. They do not block any country. You can provide IP address by visiting URL below and I’ll let them check again.

    #607144

    Luke Nielsen
    Keymaster

    Hello,

    At the moment I see that you use the default https://prnt.sc/TJH2fbf_vmHo variations, may I enable them as swatches to check the described above issue?

    Kind Regards

    #607175

    speckywizard
    Participant

    Hi Luke, you will need to refer to the product link below. The swatches have already been enabled for this product.

    #607386

    Luke Nielsen
    Keymaster

    Hello,

    Okay, I see. May I disable 3rd party plugins for testing?

    Looking forward to collaborating with you!

    Kind Regards

    #607398

    speckywizard
    Participant

    Hi Luke, yes you may.

    #607638

    Luke Nielsen
    Keymaster

    Hello,

    After disabling this https://take.ms/hpHUI option, the tooltips started to show: https://prnt.sc/KFHmTOS_lQWQ

    Let me know if you have some questions.

    Kind Regards

    #608061

    speckywizard
    Participant

    Thanks Luke

    #608158

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome. Always remember that you can reach out to us with any questions you may have.

    Have a good day!

    Kind Regards

Viewing 21 posts - 1 through 21 (of 21 total)

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