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Images
- This topic has 17 replies, 3 voices, and was last updated 6 years, 7 months ago by Artem Temos.
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AuthorPosts
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March 27, 2018 at 2:21 pm #49235
PernillaParticipantSince I updated my site the product images are no longer equal in size. How did that happen and how do I correct it?
March 27, 2018 at 4:11 pm #49272
Elise NoromitMemberHello,
You will need to navigate to Appearance > Customize > WooCoomerce > Product Image and check the options there.
Best Regards
March 27, 2018 at 6:38 pm #49311
PernillaParticipantIt looks like it is already correct. See enclosed print screen of the settings. Looks good now in Firefox but not in Safari or Chrome.
Attachments:
You must be logged in to view attached files.March 27, 2018 at 7:05 pm #49322
Artem TemosKeymasterPlease, attach screenshots how it looks in different browsers.
March 27, 2018 at 7:08 pm #49324
PernillaParticipantMust have been some “cache” with firefox because now it is wrong also in firefox. I enclose a print screen from chrome, but it is the same in firefox, safari and chrome on my computer.
March 27, 2018 at 7:15 pm #49335
Artem TemosKeymasterHi,
Could you please reupload your screenshots in a size smaller than 512KB?
Thank you in advance
March 27, 2018 at 7:40 pm #49346
PernillaParticipantI hope this works 😉
Attachments:
You must be logged in to view attached files.March 27, 2018 at 7:42 pm #49348
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? The password you already sent is not working.
Thank you in advance
March 28, 2018 at 7:35 am #49423
PernillaParticipantIt is difficult to disable the plugins when I dont know when you can take a look at my problem, as the website will not function properly during the time the plugins are disabled.
March 28, 2018 at 7:48 am #49428
Artem TemosKeymasterYou need to deactivate this plugin as well https://prnt.sc/ixeo75
March 28, 2018 at 7:52 am #49430
PernillaParticipantOk. I have deactivated the cache plugin. I will leave office for an hour now, but I hope you can check out the problem anyway. I dont want to disable the rest of plugins for long time as that would mean that, in example, contact form will not work etc…
Everything has worked before with all those pugins that I have.I also notice that the images are not as clear as they used to be (it is like they have poor quality). It was not like that before.
March 28, 2018 at 7:58 am #49433
Artem TemosKeymasterTry to regenerate all thumbnails with this plugin https://wordpress.org/plugins/regenerate-thumbnails/
March 29, 2018 at 6:02 am #49729
PernillaParticipantDid you regenerate the thumbs for me? Because now the images are displayed correct. I did not do anything.
March 29, 2018 at 6:54 am #49748
Artem TemosKeymasterWe regenerated a few images only. We suggest you to run the process to regenerate them all.
April 2, 2018 at 2:54 pm #50429
PernillaParticipantI have now regererated thumbs. But the images are still blurred. I enclose a print screen of my thumbs with a clear image beside. You can clearly see the difference.
I changed the size of mediums thumbs from 300 to 377 px. But it does not help.
What am I missing?Attachments:
You must be logged in to view attached files.April 2, 2018 at 3:02 pm #50435
Artem TemosKeymasterBut you didn’t specify 377 image size in the settings https://prnt.sc/izs3iv
You need to set 377 there and regenerate all thumbnails.April 3, 2018 at 5:42 am #50507
PernillaParticipantOk, I thought it was enought with the settings in media settings. Now it finally looks good again.
Thank you for supporting me!
April 3, 2018 at 6:13 am #50513
Artem TemosKeymasterGreat, we are glad that you sorted it out.
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