Images jump when first website 1st loads

Hi
my website images jump on the home page, this has just started to happen i have not added any new plugins or changes, do you perhaps know why?

I have just switched the lazy loading off and it did not jump now but when i re activated it they jumped again?

Hello,

Navigate to Theme Settings > Performance > Preloader and enable it. This way, the preloader will show until the entire page is fully loaded, improving the user experience: https://ibb.co/3mgd6dr1

If the issue remains, share the wp logins details so I will further check on your site and give you a possible solution.

Best Regards,

Hi

preloader is on already.

Hello,

The login details you provided are not working. Please share the correct login details so I can check the issue and give you a possible solution.

Best Regards,

hi see below

Hello,

Sorry to say, The login link details you provided are not working anymore. Please share the correct login details so I can check the issue and give you a possible solution.

Best Regards,

Oh my word, i dont know whats going on.

Hope one of the below work

Hello,

Sorry to say I am unable to see the issue on your site while the lazy load from theme settings is enabled. Could you please record a short video and describe how we can reproduce the issue so we can check this for you?

Best Regards,

Hi

my screen recording is too big to upload here?
how can i show it to you?

Hello,

Please upload it to Google Drive, Dropbox, or WeTransfer and share the link with us. Then we can check the issue properly.

Best Regards,

HI

See below

Hello,

I’ve checked your site and the images are not actually “jumping.” What’s happening is that they load when the cursor passes over them because of the lazy load behavior.

When lazy load is enabled, It delays loading images until they enter the viewport or get interaction, so moving the cursor across the page triggers the load and it looks like a jump.

For more details follow this guide how it works: https://xtemos.com/docs-topic/image-lazy-loading/

Best Regards,

ok thank you, so i take it my site is working all of then.

Hello,

You’re Most Welcome!

Yes, your site is working as expected. and everything is functioning normally.

Feel free to write back anytime. If you need further assistance, we are always here to help you.

If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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