Import AJAX problem. Try to disable all external plugins and check the problem with your hosting provider. If it will not help, contact our theme support for help.
Thank you very much for choosing our theme and for contacting us.
Please deactivate all the plugins not related to the theme and switch the parent theme, upload the demo, if the problem remains, leave the plugins not activated and provide the site admin access to the private area, advise which demo you would like to upload.