Import AJAX problem.

Hello. I found this message: “Import AJAX problem. Please, try import data manually.” when i activate dummy content. Can you help me with that?

Hi,

Thank you for contacting us.

We checked your website but there is seems to be some problem with your hosting server. We tried to import even a tiny XML file with one page via default WordPress import in Dashboard -> Tools -> Import -> WordPress but it simply not responds. Try to contact your hosting provider for help in this question.

Regards

Hi. I just tried import via default WordPress import on the Dashboard and I did not find any problems.

What XML file did you try to import? Use the file basel/inc/dummy-content/base/content.xml.

how can i get that file?

===

oh, oke. I Got it in theme folder.

right, i can not import the file.

Import WordPress

Failed to create new user for erwin. Their posts will be attributed to the current user.
Failed to import Media “product-placeholder”
Failed to import Media “main-bg”
Failed to import Media “testimonials-placeholder”
Failed to import Media “logo-4”
Failed to import Media “logo-5”
Failed to import Media “logo-6”
Failed to import Media “dummy-brand-1”
Failed to import Media “dummy-brand-2”
Failed to import Media “dummy-brand-3”
Failed to import Media “portfolio-placeholder”
Failed to import Media “basel-logo”
Failed to import Media “blog-placeholder”
Failed to import Media “gallery-placeholder”
Failed to import Media “gallery-placeholder-2”
Failed to import Media “gallery-placeholder-3”
Failed to import Media “gallery-placeholder-4”
Failed to import Media “gallery-placeholder-5”
Failed to import Media “bag-on-slider-demo”
Failed to import Media “main-big-baner-12”
Failed to import Media “slider-child”
Failed to import Media “main-big-baner-2”
Failed to import Media “menu-baner-1”
Variations “Jhecked flannel shirt” already exists.
Variations “Jhecked flannel shirt” already exists.
All done. Have fun!

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Strange, but we always get this error https://gyazo.com/f023045d6af6a1b256fb5819a35fbc9a

Okay, my hosting provider still checking.

OK, so contact us when you will have any additional information and will need any help.

Regards

Hallo, my hosting provider says there is no problem in web hosting.

He says, it seems it the problem is in the source image (the import source). The file can be imported without downloading the file image/attachment, but if “downloading file” option is checked the import will failed.

So, what can i do to fix this problem?

Hi,

But is not related to the server if it can’t handle file downloading? For all other servers, it works well and import process always downloads all the images without any problems. Here is an example of the URL to image that should be able to be downloaded http://dummy.xtemos.com/woodmart/wp-content/uploads/revslider/main-slider/slider-main-demo-1-4.jpg

Regards

what if all the files needed in your uploads folder are copied via ftp to my sites? Can it possible?

In this case, the only one way would be importing all the content without attachments and then upload all images manually one by one.

How to do that? Can you do it for me?

Sorry, but we can’t do this for you. You will need to import all XML files from our inc/dummy-content folder one by one that will take too much time to complete. It would be better to change your hosting provider or ask them to fix this issue.

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