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Import AJAX problem. Please, try import data manually.

Viewing 17 posts - 1 through 17 (of 17 total)
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    Posts
  • January 26, 2017 at 4:07 am #9279

    designerslabs
    Participant

    CANT UPLOAD MY DUMMY CONTENT PLEASE HELP ME

    911

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    January 26, 2017 at 5:49 am #9285

    Artem Temos
    Keymaster

    Hello,

    Thank you for choosing our theme and contacting us.

    Try to enable debug mode in your wordpress installation and check server PHP error logs for better understanding the problem. Also, disable all unnecessary plugins and increase all server limits like Memory Limit, PHP max post size etc. https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    Then please, provide us your admin access so we can check it.

    Kind Regards
    XTemos Studio

    January 26, 2017 at 12:06 pm #9287

    designerslabs
    Participant

    there no additional plugins intalled.

    here my loging

    http://www.organizedchaoz.com/wp-admin

    organizedchaoz
    green365

    January 26, 2017 at 4:32 pm #9289

    Artem Temos
    Keymaster

    Please, turn on Debug mode so we could see errors and provide your server PHP error logs for better understanding the problem.

    We can’t troubleshoot anything without error logs. Currently, there is only on error seen 500 Internal Server Error

    Regards

    February 1, 2017 at 5:15 pm #9497

    krstojovkoski
    Participant

    Hello,

    I really love your theme, but I have this “ajax” problem (speed and hosting capacity are not an issue).

    Should the theme be active at the time you are solving the problem? If so, can you please notify me when you are going to be here, so I can activate the theme again and give you my user-pass to solve the problem. At the moment I am running wordpress website on that hosting, so I can’t leave it with no content for too long (risk to loose my google rank).

    Thanks!

    February 1, 2017 at 5:18 pm #9498

    Artem Temos
    Keymaster

    Hello,

    Thank you for contacting us.

    Please, turn on Debug mode so we could see errors and provide your server PHP error logs for better understanding the problem. We will take a look now.

    Regards

    February 1, 2017 at 5:27 pm #9499

    krstojovkoski
    Participant

    Ok, now I will turn on debug mode…

    February 1, 2017 at 5:28 pm #9500

    krstojovkoski
    Participant

    Done!

    February 1, 2017 at 5:29 pm #9501

    krstojovkoski
    Participant

    Should I activate my theme as well?

    February 1, 2017 at 5:30 pm #9502

    Artem Temos
    Keymaster

    We will activate the theme and all required plugins ourselves

    February 1, 2017 at 5:33 pm #9503

    Artem Temos
    Keymaster

    We got this error and it means that you need to increase your memory limit on the server

    Regards

    February 1, 2017 at 5:36 pm #9504

    krstojovkoski
    Participant

    Can you please enter my cPanel and see what the problem is, I already have extended the hosting capacity.
    The user and pass are the same I sent to you…

    February 1, 2017 at 5:40 pm #9506

    Artem Temos
    Keymaster

    You need to contact your hosting providers to increase memory limit. Also, this article may help you https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    February 1, 2017 at 5:41 pm #9507

    krstojovkoski
    Participant

    Ok, thanks a lot!

    February 1, 2017 at 7:34 pm #9513

    Artem Temos
    Keymaster

    Write us about the results please.

    February 1, 2017 at 7:38 pm #9516

    krstojovkoski
    Participant

    I fixed it, thanks a lot!

    February 1, 2017 at 7:42 pm #9517

    Artem Temos
    Keymaster

    Great, you are welcome!

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