Import AJAX problem. Please, try import data manually.

CANT UPLOAD MY DUMMY CONTENT PLEASE HELP ME

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Hello,

Thank you for choosing our theme and contacting us.

Try to enable debug mode in your wordpress installation and check server PHP error logs for better understanding the problem. Also, disable all unnecessary plugins and increase all server limits like Memory Limit, PHP max post size etc. https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

Then please, provide us your admin access so we can check it.

Kind Regards
XTemos Studio

there no additional plugins intalled.

here my loging

http://www.organizedchaoz.com/wp-admin

organizedchaoz
green365

Please, turn on Debug mode so we could see errors and provide your server PHP error logs for better understanding the problem.

We can’t troubleshoot anything without error logs. Currently, there is only on error seen 500 Internal Server Error

Regards

Hello,

I really love your theme, but I have this “ajax” problem (speed and hosting capacity are not an issue).

Should the theme be active at the time you are solving the problem? If so, can you please notify me when you are going to be here, so I can activate the theme again and give you my user-pass to solve the problem. At the moment I am running wordpress website on that hosting, so I can’t leave it with no content for too long (risk to loose my google rank).

Thanks!

Hello,

Thank you for contacting us.

Please, turn on Debug mode so we could see errors and provide your server PHP error logs for better understanding the problem. We will take a look now.

Regards

Ok, now I will turn on debug mode…

Done!

Should I activate my theme as well?

We will activate the theme and all required plugins ourselves

We got this error and it means that you need to increase your memory limit on the server

Regards

Can you please enter my cPanel and see what the problem is, I already have extended the hosting capacity.
The user and pass are the same I sent to you…

You need to contact your hosting providers to increase memory limit. Also, this article may help you https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

Ok, thanks a lot!

Write us about the results please.

I fixed it, thanks a lot!

Great, you are welcome!

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